Project Coordinator/Specialist-I

Join Our Dynamic Team in the Heart of New York City!Are you passionate about enhancing customer experiences and eager to make a significant impact in a fast-paced environment? We're seeking a dedicated individual to support our Social team in various initiatives aimed at improving the customer experience within the DoorDash app.Located in the bustling city of New York, NY, this role offers an exciting opportunity to work at the intersection of technology, content creation, and customer relationship management. Immerse yourself in the vibrant culture of New York City while contributing to a leading-edge team.Key ResponsibilitiesReview applicant profiles to ensure alignment with our brand and community standards.Serve as the primary point of contact for program participants, managing communications and providing technical support.Moderate video submissions to ensure they meet community guidelines and quality benchmarks.Conduct lead generation to identify high-potential creators and expand the social commerce ecosystem.Document trends and issues, collaborating with the team to develop solutions.RequirementsHigh School Diploma or equivalent.1-3 years' experience in customer relationship management, social media management, or content moderation.Proficiency in using Google Sheets, Slack, and Gmail.Strong communication skills and attention to detail.Ability to manage multiple tasks and meet deadlines.PreferencesBachelor's Degree.Interest in the creator economy, short-form video content, or community management.Passion for food and/or content creation.Ready to take the next step in your career?

Apply now and become a part of our innovative team in New York City!