Project Coordinator

Project Coordinator

Chicago, IL

8 months contract

Required Skills:

Project Management 5 years of experience in client coordination, project coordination, or junior PM/PMO support

Ability to manage tasks against timelines, maintain action logs, and drive follow-ups to closure

Communication and Stakeholder Management

• Comfortable communicating directly with clients and internal stakeholders
• Ability to coordinate effectively with RMs, project managers, and business partners across multiple workstreams

Technical Proficiency / Tracking Discipline

• Proficient in Excel / SharePoint (tracking logs, action registers, basic analysis) and PowerPoint (simple status updates)
• Comfortable maintaining structured trackers for issues, resolutions, and communications; strong attention to detail

Key Responsibilities:

Client Outreach and Communication Coordination

• Coordinate communication timing and sequencing with RMs to align on approach, messaging, and outreach schedules
• Communicate directly with clients, or in partnership with RMs, to support outreach objectives and drive readiness
• Ensure client satisfaction through clear communication, active listening, and effective problem-solving

Workplan and Project Management

• Manage assigned outreach activities against a detailed workplan, ensuring tasks are completed by due dates
• Coordinate with Project Management and business teams to track progress, troubleshoot issues, and escalate as needed
• Identify risks, dependencies, and roadblocks impacting outreach or client experience; escalate in a timely manner

Reporting, Stakeholder Updates, and Documentation

• Provide regular updates to stakeholders on progress, upcoming communications, and outstanding tasks/issues
• Maintain communication logs (dates, participants, topics, outcomes, next steps) to ensure transparency and continuity
• Track issues through to resolution, documenting actions taken, owners, timelines, and final outcomes

Issue Intake and Resolution Support

• Intake client and RM escalations, triage to the appropriate owner/team, and follow through to closure
• Support structured issue review touchpoints (as needed) to prioritize, unblock, and resolve recurring issues