Project Assistant, 20 Hours, Global Health Equity

Project AssistantIn collaboration with the Senior Project Manager, the Project Assistant will provide customer service and communications support for the Better Evidence program. He or she will directly serve frontline healthcare practitioners in low-resource settings by responding to inquiries and reviewing incoming applications for eligibility. The Project Assistant will troubleshoot and escalate issues as needed and may be requested to assist with other duties or projects as they arise.

Through the role, the Project Assistant will learn about health care settings around the world, gain insight to what it takes to run a digital global health program and scale quickly, and be part of a unique academic-corporate partnership.Primary Duties and Responsibilities:Respond to inquiries about the program and provide customer service to users presenting questions, feedback, or the need for troubleshooting assistanceAssist with communication campaigns, including contacting users with updates and program messagingDemonstrate sound judgment and decision-making skills related to all applications, inquiries, and customer support-related communicationsRepresent Better Evidence professionally with staff, guests, donors, callers, and external visitorsPerform other related duties and responsibilities as requested; provide cross coverage as neededQualifications:Requirements:High School Diploma or Equivalent required and Associate's Degree Related Field of Study preferredProject support or administrative experience 0-1 year requiredKnowledge, Skills and Abilities:Knowledgeable of basic business administrative principles and project management best practices.Exceptional verbal, written, and presentation skills.Ability to work effectively both independently and as part of a team.Competency in Microsoft applications including Word, Excel, and Outlook.Ability to work on tight deadlines.Knowledge of file management and other administrative procedures.Additional Job Details (if applicable):Remote Type: HybridWork Location: 123 Main StreetScheduled Weekly Hours: 20Employee Type: RegularWork Shift: Day (United States of America)Pay Range: $19.81 - $28.30/HourlyEEO Statement:2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.

We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at .