Programmer DeveloperSouthwest Power Pool (SPP) is about more than power. We're about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas' Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on! We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way. We believe in supporting our employees through a fantastic benefits package: Competitive and transparent pay with bonus opportunities Excellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insurance Relocation bonus (if applicable) Hybrid working environment for positions that are eligible Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP PLEASE NOTE: SPP is not able to sponsor employment visas or student-work authorizations (STEM OPT) for this position.
Please ensure you are eligible to work in the U.S. without sponsorship prior to applying.We are seeking a highly motivated Programmer Developer to join our IT Apps Reliability team. As a Programmer Developer, you will be responsible for overseeing application administration, maintenance, development, testing, software release management, upgrades, security, compliance, and production support for the IT Reliability & Operations Support teams. These applications are critical to maintaining operational reliability and driving efficiency for SPP engineers and operators, while ensuring transparent, data-driven insights that empower informed decisions for our members and customers. Our application suite includes both third-party software and custom-developed solutions, with a primary focus on software administration, development, and real-time support for these critical applications. You will also have the opportunity to innovate by developing and expanding integration and automation solutions to enhance the Software Development Life Cycle (SDLC) for both third-party and custom applications.
This role plays a crucial part in delivering highly available software solutions that meet the uptime demands critical to the Operations Support organization and the bulk electric system.Essential Functions:Install, configure, maintain, and support assigned application systemsMonitor, investigate, and resolve system issues or abnormalities to ensure systems operate per requirementsAcknowledge and remediate customer-reported issues and inquiries in a timely mannerParticipate in a 24x7/365 on-call rotationMulti-task, problem-solve, and demonstrate the ability to understand complex, highly integrated systemsDemonstrate detailed knowledge of assigned applications or interfaces and serve as a Subject Matter ExpertMaintain a comprehensive understanding of business and technical requirements for assigned systems and a working knowledge of other supported systemsEngage in all applicable phases of the SDLC and project lifecycle, including requirements and design, testing, non-production support, release deployment, and coordination of implementation plans across teams, vendors, and stakeholdersCreate and maintain technical system documentationRecommend and implement system, process, and documentation improvementsContinue to develop and retain technical skills relevant to assigned focus areasPerform special projects or additional tasks as assigned by management or senior team membersProvide training and knowledge sharing in areas of expertiseMentor Level I and new team members, and provide guidance to other IT Programmer/Developer team membersUnderstand and comply with corporate and departmental policies and procedures, including applicable SOC 1 and FERC CIP audit controlsTo be successful as the Programmer Developer, we're looking for:Bachelor's degree in Computer Science, Information Technology, related field, or equivalent work experienceProgrammer Developer II - Three (3) years' experience of Information Technology Development/Support experienceSenior Programmer Developer - Six (6) years of applicable Information Technology Development/Support experienceCompetent and effective working knowledge of Microsoft Windows, Unix or Linux operating systems, application development and support, and database management systemsCompetent and effective troubleshooting, problem solving, and analytical skillsCompetent and effective written and oral communication skillsCompetent understanding and effective working knowledge of SDLC and project life cycle methods and practicesGood customer service and organization skillsPreferred: Two (2) or more years applicable utility industry experienceC#/ASP.NET, Java or Object Oriented Development experienceScripting experience: Powershell, Perl, Shell scriptingWeb Service / SOAP / WSDL / XSD / REST experienceContainerization (Docker, Kubernetes) experienceAnsible and Jenkins experienceJira, Confluence, and Bitbucket experienceOracle PL/SQL or Microsoft SQL Development experienceContinuous integration (CI/CD) and automated build tool experienceGood understanding of application/infrastructure securityExcellent communication skills; ability to communicate with distributed teamsPosition Type, Location, and Expected Hours of Work: This is a full-time, hybrid on-site role based in Little Rock, Arkansas, with a minimum of two days in the office each week. The standard schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with extended hours as needed. Travel Requirement: This position requires moderate travel for in-office employees (0-10%).SPP is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us at and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process.
We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). At SPP we believe in a culture of belonging. Learn more here: Culture of Belonging - Southwest Power Pool.