Program Support Manager (PSM)Eagle Harbor, LLC, a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a Program Support Manager (PSM) in Washington, DC.Position Overview: Provide program management support that includes comprehensive onsite program and administrative support for Headquarter Office and four (4) Regional Offices.Position Responsibilities:Oversee all operations at the assigned location and ensure excellent performance that meets all requirements and standardsResponsible for daily reporting and with input from the Government Management staff, the PSM assigns contractor personnel to specific work areas in order to accommodate fluctuating workloadsEnsures that each contractor employee signs an acknowledgement of the Passport Internal Controls and a Standards of Conduct within 1-day after employment and ensures contractors adhere to internal controls, the Privacy Act, and personally identifiable information (PII) standardsHire and manage a technically proficient and professionally capable staff throughout the life of the contractProvide timely deliverables and performance related data to the Government in order to allow adequate monitoring, oversight, and performance measurement of support servicesConduct continuous improvement activities to realize improved service delivery capabilities and performancePromote innovation, efficiency, and effectivenessResolve problems with minimal disruption to the activities being performed under the contractRespond rapidly to additional operational support requests and provide the appropriate levels of qualified staffParticipate in conference calls and digital video conferences with other U.S. Government agenciesMay be requested to provide formal and informal briefings to visitors or at off-site conferencesSupport USG in ongoing studies and evaluationsEnsure satisfactory conformance with contract provisions and performance metricsPosition Requirements:Bachelor's DegreePMP certification (preferred)Eight (8) years of progressive management experience in a production or office environment, including: Four (4) years managing a team the size and scope of the Headquarter personnel assigned, including; Four (4) years managing seasonal/temporary work force, including; Four (4) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, and MS Outlook.Ability to prepare management, business, technical, and personnel reports, reviews and documents for internal and external useKnowledge and expertise in personnel managementExcellent oral and written communication skillsAdvanced understanding of MS office applications (Excel, Word, Outlook, and PowerPoint)Ability to prioritize workload for large teams and possess excellent organizational skillsAbility to interpret and apply regulatory materialCapable of performing duties of any Team LeaderMust be bonded if performing cashier closeout functionsPosition is located in Washington, DC.Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international.We are an Equal Opportunity Employer.
We invite resumes from all interested parties without regard to race, color, sex, sexual preference, religion, creed, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.