Program Specialist

Job TitleProgram SpecialistJob DescriptionWorks and communicates with clients and customers to satisfy their expectations.Conducts quality services reports.Develops training for all supervisors and leaders using the Talent Management System (TMS), keeping abreast of new courses, new technology, updated training modules, and other training requirements that are required in person and uploaded into TMS.Presents information, creates training materials, and trains employees on a repeated basis in their respective positions.Seeks to cost-effectively meet or exceed compliance with applicable Federal, state and local environmental, public health, and resource protection laws, regulations, and VA requirements.Familiarizes themselves with how their activities, including purchasing, consumption, and recycling decisions impact VA's goal to implement sound stewardship practices that are protective of the air, water, land, and other natural and cultural resources.Knows of the concepts, principles, theories, and methods to protect and improve the quality of the environment and its resources; and to monitor, control, abate, and prevent pollutants.Provides formal and on-the-job training and instruction for managers and supervisors within the Environmental Management Service (EMS).Provides acquisition support from the acquisition planning stage to the contract administration, contract implementation, and activation stages.Completes the procurement and administration of contracts for non-personal services, supplies, and equipment for housekeeping or textile services.Establishes and maintains a master file of all inter/intra-service support agreements, memorandums of understanding, and memorandums of agreement involving the department and/or Northern California Health Care System (NCHCS).Evaluates performance against contractual requirements and/or performance standards. Inspects completed services and notifies internal leadership, Contracting Officer, and contractor of violations or deficiencies found during inspections or reported and verified, particularly in the areas of critical technical performance.Identifies actual or potential slippages in contract schedules and recommends appropriate action to the Contracting Officer such as withholding payment, re-negotiations of certain clauses, new equipment, products, or cleaning techniques.Develops contract surveillance plans in accordance with the Quality Assurance Performance Standards (QAPS) and quality assurance policy requirements.Performs systematic evaluations and verifications for all elements including contract review, inspection system evaluation, evaluation, and validation of all operations for assigned items.Ensures contractor is provided copies of any written deficiencies for same or next day corrections and re-inspection. Responsible for ensuring that the contractor maintains accurate inspection data for the VA automated system (SOARD/MAXIMO) for contracted services.Ensures the contractor adheres to the terms set forth in the contract and meets stringent Joint Commission for Accreditation of Healthcare Organizations (JCAHO) standards for prevention of infectious diseases.Advises on the administrative and technical aspects of the hospital's Environmental Sanitation Program, leaving the planning, organizing, directing, controlling, and evaluation of the program to the supervisors and/or respective housekeeping contractors.Coordinates the housekeeping program activities with housekeeping supervisors and/or respective contractors.Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations.Work ScheduleVariesPosition DetailsCompressed/Flexible: Not availableTelework: This position may be authorized for telework.

Telework eligibility will be discussed during the interview process.Virtual: This is not a virtual position.Position Description/PD#: Program Specialist / PD01127ORelocation/Recruitment Incentives: Not AuthorizedCritical Skills Incentive (CSI): Not AuthorizedPermanent Change of Station (PCS): Not AuthorizedPCS Appraised Value Offer (AVO): Not Authorized