PROGRAM SPECIALIST II-DOE - 48001384

PROGRAM SPECIALIST II-DOE - This position performs intermediate-level work under the general guidelines and supervision of the Program Specialist IV-DOE-SES in the State Scholarships, Loans & Grants Section of the Office of Student Financial Assistance, Division of Finance and Operations. The section administers financial assistance programs funded by state and federal sources including scholarships & grants and provides technical assistance to students, parents, high school and district personnel, and college financial aid officers.Duties & Responsibilities:Identifies system issues and deficiencies and provides suggestions for improvement.Evaluates applicant data and documentation to determine eligibility, suggests award evaluations, and ensures timely and accurate disbursement of funds to all eligible award recipients.Process includes the evaluation of academic transcripts using the Online Transcript Entry and Evaluation System (OTEES).Provides technical assistance and, regarding program requirements to applicants, parents, school districts, high schools, institutions, and other interested parties.Prepare and review statistical and demographic reports on program applicants and recipients to provide a current snapshot of the program at any given period.Evaluate program policies and operating procedures, and draft recommendations for improvements.Performs other duties as required.Minimum Qualifications:One year's experience with student financial aid programsOne year's experience of working with studentsKnowledge of student financial aid programs.Knowledge of state program statutes, rules, policies, and procedures.Knowledge of the principles and practices of administering educational programs.Ability to utilize problem-solving techniques.Ability to understand and apply applicable rules, regulations, policies, and procedures.Ability to prioritize workload.Ability to develop various reports.Ability to establish and maintain effective working relationships with others.Ability to communicate effectively, both verbally and in writingAbility to plan, organize and direct program activities.Ability to be productive under tight timeframes, balance multiple and competing priorities and maintain goal-directed behavior and performance sometimes under stressful conditions.Ability to interact courteously with others.Ability to demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit.Location: Tallahassee, FL, US