Program Operations ManagerNPursuit Career Partners is an award-winning talent development and workforce solutions organization focused on helping individuals build skills and access meaningful careers in technology. We design and deliver skills-first programs that combine training, real-world exposure, and structured learner support to drive strong outcomes for individuals, employers, and communities.The Program Operations Manager is responsible for the day-to-day execution, coordination, and operational quality of multiple workforce development programs. This role ensures programs launch on time, run smoothly, and close out with strong documentation, accountability, and outcomes.
The Program Operations Manager partners closely with leadership but owns the operational details that keep programs running effectively.Own program timelines, calendars, and delivery milestones from launch through closeoutMaintain accurate cohort rosters, schedules, trackers, and documentationCoordinate onboarding, orientation, instructional sessions, and graduation logisticsPrepare and manage run-of-show documents for key program momentsTrack attendance, participation standards, and learner progressMaintain issue and escalation logs and coordinate follow-up actionsLead internal program check-ins to ensure alignment across instructors, coordinators, and support staffEnsure instructional teams have the information and materials needed to deliver effectivelyMaintain compliance and documentation hygiene, version control, and standardized folder structures and compProduce weekly reportsPrepare closeout reporting inputs and documentationIdentify operational risks early and support mitigation effortsContribute to continuous improvement by documenting lessons learned and recommendationsRequirements:3+ years experience in program coordination, operations, or project managementStrong organizational skills and attention to detailAbility to manage multiple programs and competing priorities simultaneouslyClear written and verbal communication skillsComfort working with trackers, templates, and SOP-driven workflowsExperience in education, workforce development, training, or nonprofit environments preferredBenefits:Professional Development: Access to ongoing learning opportunities, certification-aligned training, employer events, and workforce convenings that support career growth and skill development.Participation in employer events, industry panels, and workforce convenings, providing insight into real hiring trends and employer expectationsOpportunities to learn from practitioners across technology, talent development, and employer partnershipsResume-building experiences tied to measurable outcomes, programs, and real-world impact