PROGRAM OPERATIONS ADMINISTRATOR - SES - 64080941

Program Operations Administrator - SesSalary: $48,000-$53,000/annuallyDivision of Medical Quality Assurance Bureau of Health Care Practitioner Regulation Board of Massage TherapyProgram Operations AdministratorTallahassee, FL Full Time, Selected Exempt Service Position Open Competitive OpportunityYour Specific Responsibilities:The incumbent will be responsible for oversight of regulatory and administrative processes and providing services to support the Florida Board of Massage Therapy and the Florida Council of Licensed Midwifery. The incumbent will be supervised by the Board Executive Director and must use discretion and independent judgment when performing the following duties and responsibilities:Analyze, formulate, and recommend proposals to improve process related to the Board of Massage Therapy and Council of Licensed Midwifery.Manage the preparation of agendas for Board and Council meetings; Travel to and represent the Board and/or the Department at Board or related meetings at least four times per year.Review enforcement and compliance data as part of the licensure process for the Board of Massage Therapy and Council of Licensed Midwifery.Participate in the Board office management and leadership team; Assume lead responsibility for special projects and activities as assigned and coordinate functions with other team members, as needed; Function as Acting Board Executive Director in the absence of the Executive Director.Serve as supervisor for a total team of eight (8) staff, including being the direct supervisor for two (2). Supervisory duties include motivating employees to improve the quality and quantity of work performed and retain them as staff; planning workloads, workflows, deadlines, and work objectives to ensure the best use of time and resources; evaluating employees through establishing evaluation expectations and responsibilities; training employees in methods for performing an effective and efficient job and ensuring staff receive necessary training; participating in the hiring and selection process for vacant positions; taking disciplinary or promotional actions as appropriate; and guaranteeing staff meetings are conducted on a regular basis and staff use effective methods to maintain communication within the Board office.Communicate verbally and in writing to provide guidance to educators, applicants, licensees and the public regarding the statutory, rule, and policy requirements of the regulatory process. Evaluate policies and procedures, identify issues requiring attention, conduct necessary research and analyses, and recommend changes to management to improve processes and efficiency.Knowledge, Skills, and Abilities Required for the Position:Ability to compile, organize and analyze data. Ability to understand and apply Florida Statutes, rules, policies, and procedures. Ability to plan, organize and coordinate work activities independently. Ability to communicate effectively. Ability to establish and maintain effective working relationships with others. Ability to type with sufficient speed to transcribe meeting minutes. Ability to complete editorial reviews of documents for errors.Qualifications: Minimum: Must be physically present in the office to effectively perform job duties and responsibilities.

Experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), iBuilder, iViewer, Adobe Acrobat, and LEIDS systems. At least two (2) years of management experience.Where You Will Work: Our office is located in the Southwood area of Tallahassee in the Capital Circle Office Complex at: 4042 Bald Cypress Way Tallahassee, FL 32399 This is a fully on-site position based in Tallahassee. Employees are required to work from our Tallahassee office five days per week with no regular telework or remote option.