Provide day-to-day management, mentorship, and performance oversight for the PeopleSoft resource team (UX/UI Lead, Payroll Functional SME, Time & Labor Functional SME, and other assigned PeopleSoft staff)
Serve as the primary escalation point between OCTO leadership, DCHR, and the PeopleSoft team for scope, priority, and delivery issues
16+ years Coordinate Cross-functional work across PeopleSoft HCM modules (Core HR, Payroll for North America, Time & Labor, Benefits Administration) to align priorities and maintain consistent delivery standards
Oversee planning, scheduling, and resource allocation across concurrent PeopleSoft initiatives, including the digital hiring UX/UI modernization effort
Track team performance against SLAs/KPIs and drive continuous improvement of PeopleSoft support and delivery processes
Facilitate regular status reporting to OCTO stakeholders on program health, risks, and milestones across all PeopleSoft engagements
Support requirements gathering, functional design review, and change management oversight across PeopleSoft HCM projects
Manage staffing needs, onboarding, and succession planning for the PeopleSoft team in coordination with CAI account management
Minimum Qualifications:
Bachelor’s degree in information technology, Business, or a related field, or equivalent experience
16+ years of IT program/project management experience, including managing multi-person technical teams
16+ years Technical Experience with PeopleSoft update manager (PUM) deployments
16+ years Technical experience deploying user interface modernization
16+ years Technical experience with implementing 3rd party identity provider solutions
16+ years Technical experience with data visualization system integration
16+ years Technical experience managing and optimizing oracle databases
16+ years Technical experience with oracle cloud infrastructure
16+ years Implementing DOJ 508 Compliance
Demonstrated experience managing PeopleSoft HCM (Core HR, Payroll, Time & Labor engagements or teams
Strong track record leading projects in compliance with established standards and procedures
Experience managing government or public-sector IT programs; DC government experience preferred
Proven ability to manage cross-functional stakeholders, including client leadership, technical staff, and vendor resources
PMP certification preferred
Excellent written and verbal communication skills, with experience delivering executive-level status reporting
Program Manager in Washington DC-Baltimore Area at InstantServe LLC
This position is listed as full time and onsite. It was posted yesterday.