Program Manager/Training Lead

1 day ago Be among the first 25 applicants

CGS Federal (Contact Government Services) provided pay range

This range is provided by CGS Federal (Contact Government Services). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$180,000.00/yr - $200,000.00/yr

Employment Type: Full Time
Department: Project Management
Here at CGS, we are seeking a Program Manger/Training Lead to assist with the design, development, and delivery of training for internal and external audiences for a government client.
CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:

• Review draft Training Plans and collaborate with the transformation readiness team to finalize
• Design, develop, and deliver substantive and role-based training as defined in the VCF Transformation Training Plan, and summarized above. The system integrator will provide test scenarios and myVCF system screenshots to inform the training materials
• Design, develop, and co-deliver VCF Substantive training for VCF staff on end-to-end claims lifecycle processes. Substantive training includes curriculum and standardized materials related to policies and procedures for claim review, claim administration, quality control, and payment. The content for these training modules will be provided by VCF subject matter experts. These same experts will co-deliver the training with the support of this vendor training team. This training, which will be delivered as instructor led, in-person, and virtually, will be delivered to approximately 10-75 VCF staff members, depending on the subject matter of the training
• Design and create user-friendly, professional quality graphics and communication media for How-To Guides, website content, and other communications vehicles necessary to inform and educate the public, law firms, and VCF staff about VCF Transformation and the related process and system changes
• In partnership with the VCF team and the system integrator, provide support to staff to ease the transition and ensure a successful rollout of the transformed claim review and operational processes. The selected vendor will work with the VCF Transformation Readiness Team to determine the overall training schedule and timeline
• Design and develop myVCF system training using training materials delivered by the myVCF System Integrator
• Design and develop communication materials for internal and external audiences. Support the design and development of internal and external communications as directed by the VCF. This includes development of PowerPoints, handouts, and supporting the planning and execution of focus groups
• Submit for approval by VCF all communications and training materials and track the materials through the approval process to ensure that they are appropriately prioritized, and any necessary adjustments are made
  
  
  

Qualifications:

• Ability to design and develop comprehensive training approach, curriculum, and materials, including manuals, tutorials, and e-learning modules
• Minimum of 5 years’ experience developing training for clients
• Strong leadership skills to manage and guide the training team, coordinate overall schedule and activities with the VCF Transformation Readiness Team Lead, and communicate updates to VCF leadership
• Ability to manage multiple concurrent training workstreams, ensuring quality, on-time deliverables
• Bachelor’s degree in a relevant field required
• Minimum of 7 years’ experience managing training and communications teams and schedules to achieve successful outcomes
• Experience with Salesforce preferred
• Must have experience using Adobe Captivate for training development
• Ability to obtain a Public Trust clearance
• Must be a United States citizen
  
  
  

Our commitment
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays
  
  
  

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board:
more information about CGS please visit: or contact:
Email:
#CJ

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Transportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at CGS Federal (Contact Government Services) by 2x

Get notified about new Lead Program Manager jobs in Chicago, IL .

Senior Program Manager, Customer Experience

Chicago, IL $119,300.00-$150,000.00 4 weeks ago

Technical Program Manager, Amazon Q Customer Success Team

Chicago, IL $133,900.00-$231,400.00 1 week ago

Senior Program Manager, Strategic Sales Enablement

Chicago, IL $129,000.00-$246,000.00 1 week ago

Technical Program Manager 3, Engineering Delivery Management

Chicago, IL $99,600.73-$149,401.09 2 days ago

Senior Program Manager, Strategic Enablement Programs Sales Enablement

Chicago, IL $108,000.00-$202,000.00 1 week ago

Chicago, IL $155,000.00-$172,000.00 3 weeks ago

Technical Program Manager 2, Engineering Delivery Management

Chicago, IL $84,407.40-$126,611.10 2 days ago

Utilization Senior Program Manager (Registered Nurse)

Chicago, IL $103,676.95-$159,759.88 1 week ago

Chicago, IL $108,880.00-$187, hours ago

Program Manager-Quality and Analytics, Canning Thoracic Institute

Senior Program Services Manager - Healthcare Contract Management

Chicago, IL $88,900.00-$155,500.00 2 months ago

Solar Programs, Senior Manager - Consumer Protection (Remote - US)

Chicago, IL $105,000.00-$137,000.00 1 month ago

Solar Programs, Senior Manager - Consumer Protection (Remote - US)

Chicago, IL $105,000.00-$137,000.00 1 month ago

Itasca, IL $130,000.00-$150,000.00 1 day ago

Chicago, IL $261,000.00-$345,200.00 2 weeks ago

Operations Manager – High School Work Study

Manager of Education and Wellness, Windy City Harvest-Chicago,IL

Chicago, IL $60,000.00-$79,500.00 3 weeks ago

Elmhurst, IL $133,000.00-$171,000.00 5 days ago

Schaumburg, IL $150,000.00-$215,000.00 3 weeks ago

Park Ridge, IL $125,000.00-$175,000.00 5 days ago

Chicago, IL $116,000.00-$174,000.00 1 month ago

Account Director / Director of Franchise Marketing

Chicago, IL $95,000.00-$105,000.00 2 weeks ago

Franklin Park, IL $16.70-$26.47 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr