Program ManagerThe Stability Supportive Housing Program provides 60 units of scattered site supportive housing to chronically homeless single adults and adult families with a family member who has a serious mental illness and/or substance use disorder. The Citywide Scattered Site Housing Program provides 48 units of scattered site housing to chronically homeless individuals with serious and persistent mental illness. Both programs provide case management services.The Program Manager reports to the Senior Program Director and is located at 19 Winthrop Street, Brooklyn, NY 11225.
The Program Manager's responsibilities include:Understanding all aspects of contract requirements and communicating this understanding to staff.Training staff in program responsibilities, processes, and procedures, and ensuring that all staff meet contract requirements in their daily work.Working with staff to set realistic weekly and monthly performance targets in accordance with contract requirements.Coordinating and supervising all day-to-day activities of direct reporting staff.Periodically observing direct reporting staff engaging with clients and/or supervisory staff.Conducting weekly client progress reviews with staff.Conducting periodic internal file reviews and implementing Quality Assurance measures as needed to ensure quality service delivery to clients.Conducting weekly supervision for direct reporting staff.Communicating with peers in other CAMBA programs on issues related to client progress.Conducting face-to-face home visits with clients to provide services.Documenting all interactions with clients in the case records.Assisting in the analysis of programming and demographic data to make programmatic improvements.Organizing onsite and off-site training opportunities for professional development of staff.Attending and representing the organization at staff, funder, and external agency meetings as required.Reviewing and signing time sheets.Preparing performance appraisals for direct reporting staff.Conducting initial intake or assessment of clients and/or clients' families and periodic reassessments as needed.Prescreening clients over the telephone for eligibility and scheduling intake appointments as needed.Planning, coordinating, and facilitating social/peer support events, including group facilitation for clients as needed.Other duties as assigned.Minimum education/experience required:Bachelor's degree (B.A.) and two (2) years of supervisory experience, preferably in housing related services or,Licensed master's degree in social work (LMSW) or mental health counseling (LMHC) and one (1) year of applicable experience.Relevant experience as described above, preferably in a mid-sized (250+ employees) organization.Familiarity with counseling servicesExcellent written & verbal communication.Computer literacy in Microsoft Office Suite.Other requirements:Bilingual in Spanish (preferred)Compensation: $80,000 annually Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply.
We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.