Program Manager/Shopping Experience/eCommerceMidtown New York City, NY (Onsite once in a quarter) 12+ Months Web Cam interview Program Manager with experience leading Enterprise Retail/eCommerce – Online shopping experience projects. Candidates need to be coming out of Large Retail Enterprises and have experience with Online Shopping Cart experience (Think Amazon) and improving the customers experience including Loyalty rewards and Fast Check Out.1. How many years working with: Program Manager 2.
How many years working with: eCommerce/ Retail 3. How many years working with: Shopping Cart enhancementKey Responsibilities:Promote empowerment of the team, ensure that each team member is fully engaged and making a meaningful contribution, and encourage a sustainable pace with high-levels of quality for the teamManage risks and issues; correct deviations from plans; and perform delivery planning for assigned initiativesSupport the Product Owner in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of governanceEstablish cadence and facilitate team ceremoniesAssist in team development while holding teams accountable for their commitments and removing roadblocks to their workLeveraging organizational resources to improve capacity for initiativesMentoring and developing team membersBe a voice of reason and authority, while enabling the team to self-organize and innovateActively participates in product planning sessions, risk management processes and change management/communicationTrack and report on team and project KPIs - Velocity, Burndown, Cycle time, Lead time, capacity, SPI, EV, rate of change requests, errors etc.Partners with shared service teams such as EDS, EIDEnsure that all representatives have an environment conducive to openly and honestly sharing information for Team successCommunicate clearly, professionally, and regularly with clients, partners and vendorsNeeded Skills:Problem-solving approach with the ability to focus on details while maintaining the "big picture" viewSolid understanding of software development life cycle models as well as expert knowledge of both Agile and traditional project management principlesPrior experience with SCRUM/Agile methodologies with enterprise-level application development initiativesExperience managing and delivering large, complex initiatives in a high-tech development environment with multi-function teamsExperience overseeing multi-function project teams with at least 10-15 team membersAbility to lead software development initiatives and ensure objectives, goals, and commitments are metStrong analytical, planning, and organizational skills with an ability to manage competing demandsEffective communication skillsSufficient level of technical background to provide highly-credible leadership to development teamsEnergetic, enthusiastic and a proven ability to work and lead in a team based environmentBe able to accurately and objectively evaluate complex project risks and issuesEffective interpersonal skills including mentoring, coaching, collaborating, and team buildingQualifications:Experience with Agile MethodologiesCSM, SSM or PSM certification requiredSASM, CSP, SPS or other advanced certification preferredBachelor's degree in a technical field or equivalent professional experiencePrior experience in software development as an analyst, tester, developer, or project manager