FIS Professional Services RoleBig ideas have the power to change industries. At FIS, we bring those ideas to life through technology, collaboration, and a shared commitment to progress. Here, your perspective matters, your growth is supported, and your work helps move the financial world forward. Join FIS and make your mark on the future of financial technology.Role location: Hybrid (three days in-office, two days virtual)About the RoleThis individual will play a critical role in shaping future Professional Services processes for the onboarding of clients in an innovative, digital-first capacity. This individual will help guide and assign activities across a cross-functional team to lead business process design and shape platform requirements for FIS client product enablement.Relentless curiosity is needed for this role in order to complete process discovery and design for process re-engineering of processes. Work across multiple disciplines within FIS to help shape new ways of working across a large enterprise of employees. Negotiate, plan, and execute change management of new solutions to ensure that the right employee and client outcomes are achieved with the deployment of new technology solutions.Your Key ResponsibilitiesLead process re-design efforts for key products based on completing current state process mapping through discovery and research with recommendations on changes to achieve target future state operational goals. Create change strategy frameworks to ensure that new solutions can be deployed in a thoughtful manner to achieve scalable adoption. Partner with multiple enterprise-wide teams to collaborate around planning and execution of new tools and processes to be used for client management, consultation, and client solution development. Create artifacts and visual frameworks to help software and agentic practices come to life. Evaluate business case assumptions and determine methodology for business case measurement.What You BringRequired qualifications include experience in designing and deploying enterprise-wide process changes through technology enablement. Ability to build and create tactical solutions to map into a strategic framework and vision. Strong ability to problem solve in a fast-paced environment. Keen ability to evaluate operational frameworks and quickly identify effective changes.
Experience within process optimization, change management, and agile software development. The successful candidate will be able to collaborate with cross-functional teams while orienting to shared goals and outcomes for short- and long-term program objectives. Proven ability to find alternate paths when faced with roadblocks or adversity.The Impact You'll MakeShaping, building, and executing new ways of working for FIS Professional Services. Creating seamless, easy to understand client processes. Improving time to revenue for FIS products and reducing operating costs.At FIS, your career journey is yours to shape. We provide the tools, experiences, and support to help you reach what's next. Here's what else we offer:Opportunities to make an impact in fintech. Internal career growth opportunities. Personal and professional learning. Inclusive, diverse work environment. Resources to give back to your community.
Program Manager Principal, PS Operations Automation Team in jacksonville at Unknown Company
This position is listed as full time and hybrid.