Program ManagerRootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking a Program Manager for one of our clients.Location: Santa Clara, CA - HybridJob Summary:Analyze consumption data, purchase history, CRM opportunities, and product lifecycle stages to identify high propensity accounts for upsell or refreshCollaborate with Sales Ops and Marketing to align sales plays and targeting strategyProvide account-level insights to Field Sales and Partners to support engagementDevelop and manage inspection metrics and KPIs to measure program successApply strong data & analytical skills to measure KPIs around pipe-gen, sourced ARR, marketing, and deal registrationPartner with Sales Leadership to track and drive execution of assigned targetsDeliver timely dashboards and reporting in collaboration with Sales OperationsAnalyze customer usage of purchased subscriptions to identify adoption trends and risksSurface low-usage or non-adopting accounts to Sales and Pre-Sales teams for follow-upSupport the development of customer health metrics to enhance renewals forecastingDevelop project timeline and landmarks using appropriate tools and techniquesBuild and execute project work plans and revise as appropriate to meet changing needs and requirementsRun day-to-day operational aspects of a project and scopeSkills:4+ years of experience in sales or data analytics, strategy, or sales operationsFamiliarity with Salesforce CRM and working with large customer/account datasetsExcellent communication and presentation skills with the ability to translate data into actionExperience working cross-functionally with Sales, Marketing, and Operations teamsProactive, structured, and outcome-orientedWith regards,Naveen | Talent AcquisitionRootshell Enterprise Technologies