Program Engagement ManagerProgram engagement managers are technologists and researchers who work with leaders across the company, external partners, and targeted customers to incubate and deliver breakthrough ideas and drive towards “the next best thing” in the industry. They provide value for the airline through keeping a pulse on the latest technology trends, providing consult to internal stakeholders, and have vision and drive for solving problems not many yet see by creating scalable solutions to provide positive results.ResponsibilitiesThe technical skill set to understand the “under the hood” of most emerging technologies such as AI/ML, Ambient Intelligence (IoT/IoE), Robotics/Autonomous Vehicles, Biometrics/Digital ID, and Virtualization/Simulation/Metaverse among the topDrive and support vision for innovation project stack and be a labs and tech innovation ambassador from a content, knowledge, and offerings perspectiveFacilitate Lab and Tech Innovation engagement opportunities and help shape value propositions, project proposals, and engagement roadmaps, advisory sessions, proof of concepts, prototypes, pilots and more.Identify, analyze and expose potential opportunities for new and emerging technologies for the airlineProvide emerging technology and company evaluations and assessments, and present their potential with practical applications to multiple stakeholders and partnersBuild, negotiate and maintain a partner network with 3rd party vendorsProvide ad-hoc support to the Lab Lead through the development of research, executive updates and POC documentationCollaborate closely with the innovation team and other colleagues to drive a holistic vision and presence for the future of UnitedRequired SkillsReal-world experience in either Technology Product Management or Client Facing Solution Engineering and Architecture DevelopmentBachelor’s or Master’s degree in Business, Analytics or Technology.8+ years of experience working in emerging technologies and/or tech innovationStrong organization and time management skillsHigh degree of independent thinking, but with the ability to influence othersPreferred SkillsUnderstanding of and experience with proof-of-concept development, product management, and Agile development processes including how to create requirements (writing code is not necessary)Experience with implementation of new ideas and technologies within matrix, multinational operations organizations – in rational and scalable waysHigh-level knowledge of the application and the potential for autonomous and electrified vehicles, robotics for operational efficiency, VR/AR/XR/MR, location-based services and tracking technology, mesh networks, IoT solutions and edge-compute, including smart-city technologiesUnderstanding of a variety of technologies and platforms such as cloud-based solutions (AWS/Azure), immersive reality (Unity, Unreal Engine, NVIDIA Omniverse), computer vision and AI/ML models for identification and tracking, front end and back-end stacks (.NET, JAVA, Kubernetes, Angular, JSON, etc.).