remote may be considered for the right candidate
We are seeking an experienced Program Manager to manage key customer accounts and programs within a fast-paced electronics manufacturing environment.
This is a highly customer-facing position responsible for the financial, operational, and commercial performance of assigned programs. The Program Manager will serve as the primary point of contact for customers while working closely with Engineering, Operations, Supply Chain, Quality, Manufacturing, and senior leadership.
The ideal candidate will have extensive contract manufacturing or Electronic Manufacturing Services (EMS) experience, strong customer relationships, and experience negotiating customer agreements, including Master Service Agreements (MSAs). We are looking for a senior-level Program Manager who can help manage and grow existing business while also bringing strong industry relationships and customer contacts. Serve as the primary customer contact for assigned accounts and programs Manage the financial, operational, and commercial performance of customer programs Build and maintain strong customer relationships to support retention and business growth Represent customer requirements internally across Engineering, Manufacturing, Supply Chain, Quality, Operations, and senior management Lead negotiations and administration of customer contracts, including MSAs Identify opportunities for organic revenue and account growth Monitor program performance including quality, on-time delivery, inventory, ECO management, cost, and schedule Identify program risks and drive issues through resolution Coordinate activities across Procurement, Engineering, Manufacturing, Quality, Logistics, and administrative functions Maintain a minimum 12-month rolling customer forecast Manage material requirements, long-lead purchases, and customer inventory exposure Prepare and lead Quarterly Business Reviews with customers Review program costs, material disposition, cost variances, and additional customer requirements Manage customer production schedules and delivery commitments Address Engineering Change Orders (ECOs), temporary deviations, timing changes, and associated costs Reconcile customer and program liabilities including tooling, NRE, and PPV Identify opportunities to improve cost, quality, lead time, and overall customer performance 8+ years of combined experience in Program Management, Business Management, Engineering, Operations, and/or Procurement
Strong experience within contract manufacturing or Electronic Manufacturing Services (EMS)
Senior-level customer/account management experience
Demonstrated ability to manage the financial and operational performance of major customer programs
Strong existing industry relationships and customer contacts highly desirable
Experience identifying and developing opportunities to grow customer accounts
Ability to interpret multi-level Bills of Material and technical drawings
Experience with configuration management systems
Understanding of GAAP and program financial performance
Ability to manage multiple complex programs and priorities
Medical device or other regulated manufacturing industry experience preferred
Bachelor's degree in Business, Engineering, Operations, Supply Chain, or related discipline
Contract manufacturing/EMS experience strongly preferred
Medical device or regulated manufacturing experience is a plus
CPIM or PMP certification is a plus but not required
Computer Skills
Program Manager - Full Time in seymour at Unknown Company
This position is listed as contract and able to be worked remotely.