Program Manager, Federal ProgramsHypori, Inc. is a high-growth cybersecurity SaaS company transforming how organizations think about secure mobility. Our virtual workspace platform enables users to access enterprise apps and data from any mobile device—with zero data on the endpoint and total personal privacy. Backed by $55M in funding from investors including UBS, AE Industrial Partners, Hale Capital Partners, and GreatPoint Ventures, Hypori is expanding into new commercial and regulated markets.The Program Manager of Federal Programs will own a portfolio of Hypori's most important Federal customer relationships and run the engagement rhythm that keeps them on plan. That work includes monthly and quarterly performance reviews, strategy sessions, and status updates across the Field Technical Services organization.This role is responsible for directing, leading, and executing critical system implementations for DoW.
You will serve as the trusted advisor and as the customers' voice, influencing and refining the Hypori Experience from inside the program. As the primary point of contact for delivery and technical stakeholders, you drive the operational relationship from implementation through adoption, while the Strategic Account Director manages the commercial and executive relationship.This is a high-impact, high-visibility role that helps both Hypori and its customers realize enterprise-wide strategic outcomes. You will collaborate across internal teams and build strong credibility, influence, and partnership with leaders across Hypori. Your work directly determines whether Hypori's largest and most consequential deployments succeed and become operationalized inside the customer environment.This role requires candidates to be based in the Washington, DC metro area.Program leadership and executionDirect the definition, planning, execution, and monitoring of a portfolio of strategic programs and projects across the DoWCoordinate and provide weekly and sometimes daily program and project management throughout the program lifecycle, including planning the overall program and monitoring progress against milestonesManage the alignment of Federal Programs personnel across various customer engagements and internal projectsIdentify and manage risks and issues within each program and define corrective action to avoid or minimize disruption to the implementation processDesign program playbooks to standardize repeatable implementation processes across similar customer basesCustomer engagement and advisoryAdvise and serve as the primary point of contact for delivery and technical stakeholders to effectively implement the Hypori product in complex Government environmentsEngage cross-functionally with internal and external stakeholders on programmatic and technical topics, including product capabilities, implementation requirements (RMF, network, authentication), and deploying enterprise-wide programs to end-user communitiesDevelop Statements of Work (SOW) and Government proposals and procurement documents, including implementation scope, deployment requirements, and technical specifications in support of opportunities driven by the Strategic Account DirectorRepresent the product and customer implementations in public forums, including trade shows, conferences, and working groupsMonitor product adoption and usage health across the portfolio; identify accounts at risk of low adoption or non-renewal and proactively engage internal teams and customer stakeholders to course-correctBusiness rhythm and communicationsDevelop, deliver, and manage a comprehensive communication vehicle that provides visibility on measurable progress against Field Technical Services KPIs for strategic accountsBuild and operate the monthly and quarterly rhythm of business (performance impact reviews, strategy preparations, and status reviews) for Federal customer engagementsPartner with Hypori Marketing and customer representatives to develop communications that support deployment milestones, feature adoption, and program status visibility for strategic accountsEstablish organizational and software delivery metrics, and build reports and dashboards that detail customer success, project execution, and program healthWho You Are8 - 10 years of practical experience in DoW program management across complex, multi-program enterprise organizations, delivering product and service features and managing dependencies between programs and products within a large portfolio of strategic customersDemonstrated proficiency with software delivery methodologies and portfolio management for SaaS, on-premises, or hybrid software deployment modelsProactive and forward-thinking, with the ability to synthesize disparate information quickly into clear recommendations, actions, and decisionsStrong leadership presence and organizational agility; you impact and influence at all levels across the companySkilled at acting as a liaison between business stakeholders and development teams to ensure successful technical fulfillment of business requirementsAble to rapidly build trust and confidence with internal and external stakeholders, including senior leaders (GO, SES, C-Suite) and customer decision makersProven record of defining, establishing, and maintaining a consistent, traceable decision-making process across a heterogeneous landscape of stakeholdersExtensive experience working with complex U.S. Federal Government or other public sector compliance requirementsStrong interpersonal skills, cross-team collaboration, and a habit of open, honest feedback and interactionSelf-motivated and confident operating at a senior level in a fast-paced, dynamic, high-growth environmentExceptional communication and presentation skills; you can deliver an engaging, informative briefing to any audienceU.S.
Citizen (required)Active DoW Security Clearance with a Tier 3 Investigation (Secret); requiredAble to obtain a DoW Security Clearance with a Tier 5 Investigation (Top Secret)Willing to travel up to 25%What We ValueCustomer obsession: You treat the customer's mission as your own and act as their voice inside HyporiOwnership: You direct programs end-to-end and are accountable for the outcome, not just the activityIntellectual honesty: You tell leadership the truth about program health, risk, and where things actually standCross-functional partnership: You build credibility and influence across engineering, product, marketing, and the fieldChange agency: You have a passion for transformation and the discipline to make it stickWhy HyporiYou lead a portfolio of consequential programs at a company where Federal mission success is the core of the businessDirect visibility into how the company's most important customer relationships are run, and direct influence over how they growThe technology is real, differentiated, and solves a problem that legacy MDM and container approaches have notSenior, high-visibility role with direct partnership across executive leadershipA distributed, flexible work environment built for senior professionals who deliver resultsSalary Range$170,000-$180,000 + 10% BonusAbout UsHypori Inc. provides a generous benefits package for full-time employees that includes medical, dental, and vision insurance, parental leave, and life and disability packages. We also invest in our employees' futures by providing a 401(k) plan with employer-matching contributions that vest starting from your first day of employment. In addition to the base compensation, Hypori also offers a performance bonus, which is primarily contingent upon company-wide performance. We are dedicated to investing in the tools and skills required to be strong, collaborative colleagues and people managers to help build and retain a strong workforce.Hypori is an Equal Employment and Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by law.At Hypori, we are committed to creating and promoting an inclusive workplace that embraces differences and perspectives – making us a stronger, more successful company. In doing so, we are committed to providing reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application or hiring process should contact for assistance.