Program Manager For Electronic Titling ProgramsThe Vehicle Programs and Services division is responsible for the development of national standards and best practices, interoperability framework, guidance documents and model legislation, and optional centralized services including implementation, and operations of the Electronic Titling program. In addition, the division is also responsible for the BPEVR and ELT programs.The Program Manager will lead the strategic planning, roadmap development, and execution of the Electronic Titling programs. This role combines strategic thinking with hands-on execution, requiring a leader who can develop comprehensive program strategies, create detailed roadmaps, manage complex budgets, and drive successful implementation across multiple stakeholder groups.
The position demands expertise in program management, strategic planning, financial management, and the ability to translate vision into measurable results.Essential Duties and Responsibilities:Strategic Planning & Vision Development (20%)Support development of comprehensive 3-5 year strategic plans for Electronic Titling programs aligned with organizational objectives and industry trendsWork with supervisor in strategic analysis of market conditions, competitive landscape, and regulatory environment to inform program directionParticipate in strategic planning sessions with senior leadership, stakeholders, and cross-functional teamsRecommend strategic opportunities for program expansion, enhancement, and optimizationCreate communication strategies that align stakeholder expectations with program objectivesProgram Roadmap Development & Management (25%)Develop detailed program roadmaps spanning 12-24 months with clear milestones, dependencies, and deliverablesCreate integrated roadmaps that align Electronic Titling program initiatives with interdependent programs and technical systemsDesign phased implementation approaches that minimize risk while maximizing value deliveryEstablish roadmap governance processes including regular reviews, updates, and stakeholder communicationsLead prioritization processes to rank initiatives by strategic value, feasibility, and resource requirementsIdentify and manage cross-program dependencies, resource conflicts, and integration points, and develop contingency planning for critical roadmap elementsCreate communication plans that keep stakeholders informed of roadmap progress and changesProgram Execution & Delivery Management (35%)Lead execution of complex, multi-stakeholder initiatives from conception through delivery and post-implementation evaluationManage program execution using established project management methodologies (Agile, Waterfall, Hybrid approaches)Coordinate cross-functional teams including IT, legal, finance, communications, and external vendorsManage program risks and issuesDevelop and maintain program documentation including policies, procedures, and best practicesCoordinate audits and regulatory reviews, when necessaryImplement quality control processes that prevent issues and ensure consistent program deliveryDirectly manage day-to-day program operations and tactical decision-makingLead regular team meetings, sprint planning, and operational reviewsSupervise project staff, setting goals, managing performance, and providing mentorshipMonitor daily/weekly progress against roadmap milestones and deliverablesResolve operational issues and escalate strategic decisions to supervisorPrepare status reports and executive briefings for supervisor reviewCoordinate directly with IT teams on technical implementation and system integrationBudget Management & Financial Planning (20%)Develop comprehensive annual and multi-year budgets for Electronic Titling programs based on strategic plans and roadmapsCreate detailed budget models that account for personnel, technology, vendor contracts, and operational expensesConduct cost-benefit analysis for proposed initiatives, when neededTrack and report program financial performance against budget with monthly reporting and variance analysisRecommend budget allocations and reforecastingExecute procurement processes and manage vendor contract negotiationsAnalyze user fee structures and recommend optimizations to support program sustainabilityDevelop financial models for new program initiatives and service offeringsCoordinate with stakeholders on fee structuresDirect Reports to this Position: YesFormal Education: Master's degree from an accredited institution, preferably in computer science or business administration, or equivalent professional experience.Knowledge, Skills and Abilities Required:Minimum of ten (10) years of relevant experience with minimum five years (5) of program management experience with demonstrated success leading complex, multi-stakeholder initiativesExperience should include planning, scheduling, cost estimations, creating work breakdown structures, & effective use of PM toolsAbility to create and manipulate project deliverables, technical documents and presentations using the MS Office Suite, MS Project and MS Visio.Strong strategic thinking abilities with experience developing multi-year strategic plans and roadmapsExcellent analytical skills with proficiency in data analysis, financial modeling, and performance measurementAbility to synthesize complex information and translate it into actionable strategies and plansDemonstrated ability to lead cross-functional teams and coordinate with external stakeholdersStrong financial management skills including budget development, financial analysis,Strong leadership as well as verbal and written communication skills.Ability to travel frequentlyExperience working in a team-oriented, collaborative environmentDisclaimer Statement: The preceding job description has been written to reflect management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned.The expected hiring range for this position has been provided. Actual pay will be determined based on the candidate's experience, qualifications, specific skill sets, and geographic work location.AAMVA is an Equal Opportunity Employer—M/F/D/V