Program ManagerLocation: Dallas, TXContract Type: ContractRate: DOEEligibility: US Citizen, GC Holder, EAD, H1, and TN also can apply for this rolePrimary Responsibilities:e-commerce and Retail - MustMaintain the overall program schedule and milestone tracking tools to track progress, working with delivery leads and project managers for each trackCoordinate cross project activities, developing and controlling deadlines and activities while applying change, risk and resource managementSupport weekly Program Status Report generation (accomplishments, in progress, risks, issues, metrics) and Monthly Steering Committee communicationFacilitate weekly / monthly manager / leadership meetingsManage Program level Risk and Issue Management process.Support project controls and communicationsDevelop new programs to support the strategic direction of the organizationDevelop program and project management processes and metricsUtilizing standard program management processes/tools, assess program status and provide recommendations and execute on course corrections as needed (don't just measure, actively engage to fix the problem)Serve as escalation point for project managers regarding all issues and risks impacting program and release delivery.Manage Scope CreepCore Competencies & AccomplishmentsDrive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities.Proficiency in statistical data analysis, lean six sigma tools and techniques for problem solving in a program management settingDemonstrated ability to self-motivate and follow through on projects and be highly detail orientedPrevious experience managing programs in an ecommerce or retail environment would be of high-value but not required.Excellent ability to communicate (written and verbal) with multiple levels of leadership as well as cross-functional business and technical teams.Advanced proficiency with tools such as JIRA, SharePoint, Excel, ConfluenceCreative problem solving, organization, attention to detail, flexibility and adaptability are crucial to the success of this role.