Leading a sales and account management program focused on channel partner growth, the full-time remote Program Manager Channel will manage a team to drive partner-led revenue growth, account development, and pipeline progression in the VoIP and communications technology sector. Key responsibilities Maintain program effectiveness and team productivity through coaching and performance management Develop and execute strategies to improve partner activation, pipeline creation, and revenue attainment Oversee administration of programs, policies, and practices while using analytics to manage performance against client goals Required qualifications Experience in sales leadership, account management, or channel sales program management Familiarity with VoIP, UCaaS, telecom, or related B2B technology solutions Strong understanding of sales operations, forecasting, and performance reporting Ability to organize and direct projects across multiple stakeholders Salesforce.com experience or familiarity with comparable CRM tools preferred