Program Manager, Business Operations

They foster a dynamic environment where talent thrives, driving significant transformations that affect millions globally. Are you a seasoned Program Manager with a passion for driving large-scale HR technology transformations? In this role, you will be instrumental in shaping the future of how this leading organization manages its most valuable asset – its people – especially through periods of significant growth and change. You will have a direct impact on the successful implementation and adoption of critical HR technologies, ensuring seamless integration and enhanced employee experiences across the enterprise.

Manage integrated project plans, tracking dependencies, decisions, action items, and critical milestones to keep projects on track. Collaborate with business and technical teams to support the implementation and ongoing operational activities of a workforce transformation software. Oversee data validation and monitor data quality across various HR systems to ensure accuracy and integrity. Lead User Acceptance Testing (UAT), defect tracking, and readiness assessments, contributing to robust launch planning. Manage relationships with external vendors and consulting partners, ensuring timely delivery against agreed-upon milestones. Develop clear and concise executive communications, status updates, and leadership-ready materials to keep stakeholders informed. Proactively identify program risks, develop effective mitigation strategies, and escalate critical issues as needed. Support change management, stakeholder engagement, and adoption efforts to ensure successful program outcomes and user buy-in.

A minimum of 8 years of experience managing complex, cross-functional enterprise programs. Demonstrated ability to effectively manage multiple workstreams, intricate dependencies, and diverse stakeholders simultaneously. Strong proficiency in project planning, RAID (Risks, Assumptions, Issues, Decisions) management, reporting, and operational execution. Hands-on experience utilizing workforce transformation software in areas such as organizational design, workforce planning, workforce analytics, or HR transformation programs. Practical experience supporting implementation activities for workforce transformation software, including configuration support, data validation, user testing, reporting and analytics, and security and access management. Ability to translate complex business requirements into practical solutions and processes within HR technology platforms. Experience working with enterprise HR technology platforms such as SAP SuccessFactors, Workday, Oracle HCM, or similar systems. A strong understanding of workforce data, organizational hierarchies, reporting relationships, and employee lifecycle processes. Comfortable analyzing data quality issues and coordinating remediation efforts. Proven experience managing consulting partners and third-party vendors. Exceptional relationship management skills, effectively collaborating with business, HR, technical, security, privacy, and compliance stakeholders. Experience supporting organizational design or workforce planning initiatives. Exposure to integration, divestiture, or transformation programs related to mergers and acquisitions. Experience supporting User Acceptance Testing (UAT), release management, and launch readiness activities. Familiarity with both Agile and traditional project delivery methodologies. Join a global technology leader driving innovation and empowering people and organizations worldwide to achieve more. The culture prioritizes growth, inclusion, and purpose—where your ideas are valued, and your work drives real change. Wherever your passion lies and wherever your career is headed—you'll play a role in projects that touch billions of lives. With flexible work options and a supportive environment, you'll have the tools to thrive both personally and professionally. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.