Program Manager OpportunityEmerald Technologies has an exciting opportunity for a goal-oriented Program Manager to join its Brea, CA team! The Program Manager is a strategic project-management professional who works on customer projects in a support role. The Program Manager is responsible for relationship management, customer satisfaction, tactical business execution, and commercial and contract management for assignments that include smaller to mid-size customers.At Emerald Technologies each employee has a significant role in building innovative products for various industries.
Come and work in a supportive, fun team atmosphere where the work is meaningful, and careers have no limits!Responsibilities of the Program Manager:Understands Emerald offerings and directs the customer appropriately towards additional or alternative Emerald services.Works with site Lead PM to provide revenue forecasting by account.Responsible for Customer Satisfaction (On-time Delivery, Quality, Communication)Provide verbal and written communication to customers to ensure expectations are met.Serve as the primary site liaison between the company and the customer to ensure customer requirements are met.Conduct team meetings, document issues, and proactively keep internal and external customers informed of status and overall status of the program.Works with site Lead PM to manage all program-related decisions and ensure alignment to the terms and conditions of the customers' contract (On-Time delivery, A/R, E&O material issues, PPV, credit, RMAs).Benefits of the Job:Competitive medical, dental, and vision benefitsHealth Savings Account/Flexible Spending Account401K and company matching with no vesting periodPTO for rest and relaxationGym reimbursement (through Anthem)Employee Assistance ProgramA safe and inclusive work environment with team and management supportEmployee training and developmentCommunity service and philanthropic initiativesEmployee appreciation and eventsCareer advancement opportunitiesEmployee Referral programEmployee discountsQualifications of the Program Manager:Bachelor's degree in business administration or a related field preferred and/or 5 years of manufacturing industry experience.A&D hardware technical experience specializing in CCA and PWA manufacturing lines, ensuring compliance with DoD mission-assurance standards.Ability to lead cross-functional engineering, procurement, and operations teams to optimize strategic material staging and bill-of-materials (BOM) health.Strong written and verbal communication skills.Prior experience driving customer interface and account development.Experience managing program budgets, cost control, and driving financial health.Proficient computer skills, including MS Office (Excel, Word, and PowerPoint).Emerald Technologies is an electronics manufacturing services (EMS) provider for original equipment manufacturer (OEM) customers, focusing on high-reliability electronic assemblies. With design and manufacturing facilities in California, Michigan, New Hampshire, Oregon as well as in China and Malaysia. Emerald Technologies specializes in high mix, low- to medium-volume manufacturing for high-reliability markets in the Aerospace/Defense, Life Sciences, Renewable Energy, Industrial Controls, Power & Infrastructure, Semiconductor and Telecommunications sectors.
However, our rapid turnaround times, responsive customer service, and collaborative problem-solving approach distinguishes us from the competition.At Emerald Technologies, we are committed to fully understanding and meeting the needs of our customers through quality excellence, advanced engineering, and a solid commitment to customer relationships.Emerald Technologies, is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Work Schedule: Monday through Friday, 8:00 a.m. - 5:00 p.m.Schedule is determined based on business needs and coverage requirements.
Hours may vary, and flexibility is expected to ensure adequate support for operations. Typical coverage is Monday through Friday, but occasional adjustments may be required.Work Hours: Full-time, approximately 40 hours per week. This is a salaried position; occasional additional hours may be required based on business needs.
Program Manager in brea at Unknown Company
This position is listed as contract and onsite.