To drive service-level adoption and revenue growth, the full-time remote Program Growth Manager will manage a sales pipeline, lead business development efforts, and collaborate cross-functionally to ensure seamless service transitions for IHG hotels. Key responsibilities Maintain segmentation and prioritization for service-level opportunities and manage the pursuit calendar Lead outbound prospecting, owner-facing discovery, and value presentations to close service-level commitments Build and manage pipelines in CRM, tracking volume, velocity, and conversion rates while reporting on pipeline health Required qualifications Bachelor's degree in business, Hospitality, or a related field 5+ years of experience in commercial services, revenue management, or hospitality sales 3+ years of client-/owner-facing consultative selling experience Proficiency with CRM/pipeline tools and performance reporting Expertise in business development and conversion strategies