Program Director - SAP S/4 HANA Quality Management

SAP S/4HANA Quality Management LeaderDeep expertise in SAP S/4HANA Quality Management (QM) with strong leadership in designing and implementing enterprise quality processes. Proven experience in Aerospace & Defense (A&D) Aftermarket, including:Component repair qualityService quality processesInspection and compliance for spare parts and maintenance activitiesStrong knowledge of SAP QM capabilities, including:Inspection planning and results recordingQuality notifications and non-conformance managementAudit management and compliance trackingIncoming, in-process, and final inspection processesExperience integrating QM with key S/4HANA modules:MM (Procurement quality)PP / ManufacturingEWM (warehouse quality checks)PM / Service (maintenance quality inspection)Expertise in Aftermarket quality processes, including:Repair and overhaul quality controlService inspection checkpointsWarranty and failure analysisSupplier quality managementStrong understanding of A&D regulatory requirements and standards, including:ITAR complianceTraceability and documentationAudit readiness and quality certificationsExperience in integrating QM processes with:MRO/CRO operationsSpare parts fulfillmentSerialized inventory and component trackingProven experience in quality transformation programs within SAP S/4HANA landscapesAbility to define and drive quality performance metrics, including:First pass yieldDefect ratesCost of poor quality (COPQ)Audit compliance scoresSupplier quality performanceStrong experience working with cross-functional stakeholders across quality, manufacturing, aftermarket operations, and ITRoles & ResponsibilitiesStrategic LeadershipDefine and lead the enterprise quality transformation strategy leveraging SAP S/4HANA QM for A&D Aftermarket operationsEstablish the target quality operating model covering repair, service, supplier quality, and compliance managementDrive quality excellence initiatives focused on improving product reliability, service quality, and compliance adherenceSolution DesignArchitect end-to-end SAP QM solutions integrated with aftermarket and MRO processesDesign quality processes across:Incoming supplier inspectionIn-process inspection for repairs and maintenanceFinal inspection for serviceable componentsNon-conformance and corrective action managementDefine integration between QM and:Maintenance (PM)Warehousing (EWM)Procurement (MM)Engineering and technical systemsEnsure traceability and audit readiness across all quality processesProgram DeliveryLead global QM workstreams in large-scale SAP S/4HANA transformation programsDrive:Design workshops and blueprintingFit-gap analysisTesting oversight (SIT/UAT)Cutover and deployment readinessEnsure high-quality, predictable delivery (>95% milestone adherence)Manage risks, dependencies, and quality governance across the programBusiness EngagementAct as trusted advisor to Quality, Engineering, and Operations leadershipFacilitate workshops and governance forums for:Quality process transformationRegulatory complianceContinuous improvement initiativesTranslate business objectives into scalable SAP QM-enabled solutionsValue RealizationDrive measurable improvements in:Product and service qualityReduction in defects and reworkFaster root-cause analysis and issue resolutionImproved supplier quality performanceRegulatory compliance and audit success ratesDefine and manage KPI dashboards for:Quality performanceProcess efficiencyCompliance metricsTransformation & InnovationEnable digital quality processes through:Real-time inspection and analyticsIntegration with IoT / predictive quality solutions (where applicable)Drive automation in quality workflows and reportingChampion continuous improvement and lean quality practices across the enterpriseGeneric Managerial Skills, If anyStrong executive leadership with proven ability to lead enterprise-wide quality transformation programsExcellent stakeholder management across quality, engineering, operations, and IT organizationsStrong decision-making, governance, and conflict resolution capabilitiesAbility to lead large global teams and align diverse stakeholdersExperience mentoring functional and consulting teamsStrong commercial acumen and delivery accountabilityStrong communication and executive presentation skills