Program Director

Summary

The Program Director is primarily responsible for monitoring all aspects of the daily operations to the ILP and the services provided to our clients, providers, consumers, etc.

Job Duties

• Project manager plans, directs, and coordinates activities of designated projects to ensure that goals or objectives of project are accomplished within prescribed time frame and funding parameters.
• Reviews project proposal or plan to determine time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project.
• Establishes work plan and staffing for each phase of project, and arranges for recruitment or assignment of project personnel.
• Confers with project staff to outline work plan and to assign duties, responsibilities, and scope of authority.
• Directs and coordinates activities of project personnel to ensure project progresses on schedule and within prescribed budget
• Reviews status reports prepared by project personnel and modifies schedules or plans as required. Prepares project reports for management, client, or others.
• Supervise all program staff to ensure completion of job functions and delivery of quality service.
• Develop and maintain working relationships with all clients, families, funding sources and regulatory agencies as necessary to monitor quality of services.
• Promote and market program services to community agencies, families, and funding source.
• monitor clinical functions and crisis management of the program.
• monitor program revenue and oversee the budget to ensure financial accountability.
• Complete monthly expense reports.
• monitor compliance and quality assurance of the program as outlined contractually, corporate, and legal requirements (Title 17).
• Provide staff development based on needs of the client. Provide program content expertise, which may include delivering in-service training and direct programming.
• Recognize and solve potential problems and evaluate project/program effectiveness.
• Provide on call support for emergencies.
• May also coordinate project activities with activities of government regulatory or other governmental agencies.
• Responsible for overall quality and management of major projects or programs.
• Research any grant funding sources and develop grant proposals and evaluate project/program needs/development.
• Establish operating procedures for project/program. Ensure procedures meet program goals.
• Network with local, state and national agencies for future program development.
• Any other duties or task as assigned by the supervisor.

Qualifications

• Master's Degree in social sevice field or a minumum of 5 years experience, 3 of which were supervision experience.
• Must have a strong knowledge of the client population.
• Must have experience of funding agencies, governmental agencies, social agencies, medical agencies judicial system, community resources, etc.
• Must have a strong financial management.
• Demonstrate experience in leading and managing complex projects that are strategic in nature and national in scope.
• Excellent organizational skills with demonstrated ability to execute projects on time and on budget.

Skills

• Must be able to problem solve and display the ability to deal with crisis situations.
• Eight to ten years of experience in a senior leadership position.
• Communication and interpersonal skills.
• strong interpersonal, communication, facilitation and presentation skills.
• Strong analytical and problem solving skills.
• Ability to work independently and with minimal supervision.
• Demonstrated ability to work in a small team setting.
• Good computer skills, proficient with MS office applications.
• Ability to communicate effectively in both official languages is a asset.
• Experience with the federal government funding process is an asset.
• Knowledge of workforce strategies developed in other sectors is an asset.
• Must be able to apply innovative and effective management techniques to maximize employee performance.
• Thorough understanding of corporate and industry practices, processes, standards etc. and their inplact on project activities is vital.
• Superior communication and interpersonal (tact, diplomacy, influence etc.)

Requirements

The requirements listed above are representative of the knowledge, skill, and/or abilities required to perform the job. Valid driver's license, maintain clear background as per DOJ and DDS and maintain current car insurance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.