Program Director

Program Director On-site Division of Supportive Housing (DSH) Full time

Chicopee, Massachusetts, United States Position Summary The Program

Director oversees and manages the daily operations of multiple housing

programs, providing leadership, supervision, and strategic direction.

The role ensures the delivery of recovery-oriented, trauma-informed, and

person-centered services aligned with the mission of MHA and in

compliance with all applicable regulatory, contractual, and

accreditation requirements. The Program Director supports staff growth,

maintains budget oversight, drives program development, and fosters

Strong Relationships With Funders And Community Stakeholders. Pay Range

$60,000 - $62,000 annually Schedule: Monday through Friday 9am-5pm

Key Responsibilities

(40hrs) Key Responsibilities Provide clinical and administrative

leadership to Program Supervisors, ensuring high-quality services

aligned with Housing First and harm-reduction principles. Oversee daily

operations of multiple housing programs, ensuring compliance with

organizational, regulatory, and funder requirements. Review and approve

participant assessments, referrals, placements, and support needs.

Monitor program budgets and promote responsible fiscal management.

Ensure accurate and timely documentation to meet licensing, funding, and

CARF accreditation requirements. Oversee staff hiring, training,

performance evaluations, supervision, and professional development.

Coordinate with funders and external stakeholders and participate in

audits, site visits, and program reviews. Lead the implementation of new

programs and major program changes in collaboration with senior

leadership. Build and maintain partnerships with state, local, and

community agencies to support program success. Lead team meetings,

promote best practices in housing and behavioral health, and support

MHA's mission, values, and organizational initiatives.

About the Division of Supportive Housing (DSH)

The Division of Supportive Housing (DSH) provides safe, stable housing and individualized wraparound

Services For Individuals Who Have Experienced Chronic Homelessness, Many

of whom are also navigating challenges related to substance use,

incarceration, or trauma. DSH programs focus on long-term stability and

help participants transition to independent, permanent housing. Through

person-centered care, housing navigation, and community-based supports,

we empower individuals to build a foundation for recovery,

self-sufficiency, and a better quality of life.

Equal Opportunity Statement

The Mental Health Association is an equal opportunity

employer. We celebrate diversity and are committed to creating an

inclusive environment for all employees.

Requirements

Valid driver's license, reliable vehicle, acceptable driving record, and sufficient

insurance. High school diploma or equivalent required; Bachelor's

Degree preferred. Minimum 5 years of supervisory experience in housing,

Homelessness, Or Tenancy Preservation Required. Lived Experience Of

homelessness and/or recovery from mental health or substance use

conditions preferred. Bilingual/Bicultural candidates strongly

encouraged to apply. Strong leadership, communication, and

organizational skills. Demonstrated ability to manage multiple programs

and teams effectively. Proficiency in managing program budgets and

reporting requirements. Knowledge of Housing First, trauma-informed

care, harm-reduction, and person-centered planning approaches.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (403B, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Long Term Disability $60,000 - $62,000 annually