Program Coordinator, Visiting and Family Assistance Program (RMSC)

Program CoordinatorThe Osborne Association serves individuals, families, and communities affected by the criminal justice system. Through our programs, we offer opportunities for people to heal from and repair harm, restore their lives, and thrive. We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation.At Osborne, we are guided by core values and shared beliefs. We honor everyone's capacity to change, celebrate our shared humanity, are united in our pursuit of justice and equity, take all possible steps to keep our commitments and advocate for people and principles with fierce and tenacious determination.We are currently seeking a Program Coordinator to join our Children, Youth, and Family Services department. The Program Coordinator will support the daily operations of the Visiting and Family Assistance Program located at the Rose M.

Singer Correctional Facility. The Coordinator will support positive outcomes for individuals housed in the facility by providing access to visiting, personal development and community resources. The Coordinator will also ensure that all programmatic objectives are being met and serve as the primary point of contact for DOC leadership, participants and their families. This position requires reporting to a Department of Correction (DOC) facility at least two (2) days per week, with additional on-site attendance as needed based on operational and programmatic needs.This position is expected to end on June 30, 2027, with the possibility of an extension.Salary: $72,500 - $76,000/yearThis position requires clearance by the New York City Department of Correction. Candidates must be able to obtain and maintain Department of Correction (DOC) clearance to work on Rikers Island and/or other applicable facilities operated by the Department of Correction.Essential Duties:Oversee administration for program operations and all aspects of service provision, including reentry services, visit coaching, family assistance, family advocacy and mentoringParticipate in scheduled meetings with the Director of Hour Children's Visiting and Family Assistance Program to review, assign referrals and ensure the continuity of both programsProvide supervision to program staff ensuring program standards are being upheld, quality services are being provided and provide on-going training to support staff developmentRepresent Osborne Association as the primary point of contact for the Department of Corrections (DOC) and Mayoral Offices of Criminal Justice (MOCJ) administrationCollaborate with DOC staff to plan and facilitate all family visiting options for the participants (Community Engagement Day, CMOM, CHIPP)Complete intakes and assign new participants to staffShadow staff monthly to ensure protocols are being followed and there are positive interactions with participantsDevelop and support in community component of the program to serve women released from RMSC and their familiesAttend internal staff meetings, trainings, and supervision, as well as related external meetings and trainings with resource partnersComply with all facility policy and procedures, including all security regulations and PREA requirementsManage a small caseload which may include those with more complicated individual and family needsEstablish and maintain working relationships with DOC staff and administratorsCollaborate with the Director of Children Youth and Family Services on addressing issues, upcoming events, program activities, and budgetary considerationsAttend required trainingAbility to obtain and maintain Department of Correction (DOC) clearance to work on Rikers Island and/or other applicable facilities operated by the Department of Correction.In-person attendance is required to collaborate with co-workersPerform other duties as assignedMinimum Qualifications:Bachelor's degree in Social Work, Psychology, Counseling or a related field preferred; in lieu of a degree High School diploma or equivalent with at least 3-5 years of leadership/supervisory experienceTwo years of progressive program management experience within a social service agencyExperience working with children and familiesKey Competencies:Effective oral and written communications skillsCompetence in the criminal justice systemKnowledge of group facilitation and supporting parent-child visits or facilitating parenting classesAbility to work effectively under tight deadlines, pay strong attention to detail, and time management skillsAbility to work in teams and collaborate effectively with people in different functionsAbility to travel locallyProficiency in Microsoft Office and Google SuiteAbility to take the initiative and drive for resultsAbility to communicate with all levels of an organization and build strong relationshipsBenefits of Working at Osborne:Generous benefits include four weeks of vacation, tuition reimbursement, flexible work schedule, excellent Medical, Dental, and Vision insurance, and a 403(b) plan with a company match.

Career development through ongoing training and individual development plans.The Osborne Association is an EEO/Affirmative Action employer and a VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, unemployment status, or any other protected category. The Osborne Association takes affirmative action in support of its policy to advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.Thank you for your interest in the Osborne Association. Be sure to include a cover letter with your application. No phone calls please.

We wish we could personally respond to each application. However, we are unable to do so due to the volume of interest received.** Salary is based on commensurate experience and other qualifications.