Program Coordinator Student Success & Workforce Partnerships - CSU San Francisco

Program Coordinator Success & Workforce PartnershipsSan Francisco State University is recruiting a Program Coordinator Success & Workforce Partnerships to join their team in San Francisco, California. This is an onsite, full-time, grant-funded opportunity to help launch their Strengthening Institutions Program, an exciting new program focused on student success, career readiness, experiential learning, and workforce partnerships.The anticipated annual salary range is $63,288-$67,164.Located in one of the world's most innovative and culturally diverse regions, San Francisco State University (SF State) is part of the 23-campus California State University system. The university is committed to expanding educational opportunity, advancing student success, and connecting academic learning with meaningful career and community experiences.Through its federally funded Strengthening Institutions Program (SIP), SF State is launching a new Student Success and Career Pathways Ecosystem designed to strengthen connections between academic programs, career development, experiential learning, employers, and community organizations.

This initiative will help students access internships, mentoring, undergraduate research, community-engaged learning, and other experiences that prepare them for success beyond graduation.This is an exciting opportunity to help build something new at San Francisco State University! The Student Success & Workforce Partnerships Coordinator will play a central role in bringing together campus departments, faculty, employers, and community partners to create a more connected and accessible student experience.Reporting to the Associate Dean of Graduate Studies & Career Development and working closely with the Project Lead, this position will serve as the operational connector for the university's new Student Success and Career Pathways Ecosystem. You'll help turn strategic goals into meaningful programs by coordinating partnerships, improving shared processes, supporting technology implementation, and promoting opportunities that connect students with real-world learning experiences.This role is ideal for someone who enjoys building relationships, coordinating projects, solving problems, and bringing people together around a shared mission.

You'll have the opportunity to contribute to a new university-wide initiative while helping establish systems and partnerships that can continue to benefit students for years to come.This is a 5-year grant-funded appointment.Your contribution will likely include:Cross-Unit Collaboration & Program Implementation (30%)Help launch and coordinate the university's new Student Success and Career Pathways Ecosystem, ensuring activities align with project goals, timelines, and priorities.Serve as a key connector among Career & Leadership Development, the Institute for Civic & Community Engagement, academic departments, faculty, advising teams, and other campus partners.Coordinate shared workflows, referral processes, communications, and operational activities that make it easier for students to access career-connected learning opportunities.Collaborate with campus partners to expand participation in internships, mentoring, undergraduate research, community-engaged learning, and workforce development programs.Manage project schedules, meetings, deliverables, and follow-up activities to keep initiatives moving forward.Develop documentation, resources, and operational procedures that improve collaboration, efficiency, and long-term program sustainability.Identify opportunities to streamline processes and improve the student experience across participating departments.Employer, Community & Workforce Partnerships (20%)Coordinate engagement with employers, industry representatives, alumni, government agencies, and community organizations to expand career-connected learning opportunities.Support employer and community partner onboarding, communications, and ongoing participation in university initiatives.Work closely with Career & Leadership Development and the Institute for Civic & Community Engagement to strengthen partnerships and coordinate shared engagement activities.Help connect students with internships, mentoring, networking, community-engaged learning, and other professional development experiences.Coordinate employer participation in career fairs, workshops, networking events, information sessions, and campus programs.Maintain partnership records, engagement information, and opportunity data within university systems.Facilitate connections among faculty, students, employers, and community partners to strengthen collaboration and expand student opportunities.Technology, GivePulse Administration & Reporting (20%)Support implementation, day-to-day administration, and continuous improvement of the GivePulse platform in partnership with the Institute for Civic & Community Engagement.Coordinate platform configuration, user accounts, opportunity management, reporting tools, digital credentials, and related functionality.Provide onboarding, training, troubleshooting, and user support for students, faculty, staff, employers, alumni, and community partners.Serve as a liaison with GivePulse customer support to resolve technical and operational issues.Develop user guides, training materials, standard operating procedures, and resources that support effective platform adoption.Monitor participation data, platform utilization, and data quality to support accurate reporting and program evaluation.Prepare reports and dashboards that help campus leadership assess progress, identify improvements, and demonstrate program impact.Collaborate with technology, research, and campus partners to support system enhancements and long-term sustainability.Communications, Marketing & Student Engagement (15%)Coordinate communications and outreach strategies that increase awareness of the new program and available student opportunities.Create and manage content for websites, newsletters, email campaigns, social media, digital signage, and other communication channels.Develop marketing campaigns that promote internships, mentoring, community engagement, career readiness, and workforce partnerships.Highlight student success stories, faculty contributions, employer partnerships, and program accomplishments.Collaborate with campus departments to promote workshops, career fairs, networking events, faculty programs, and other initiatives.Evaluate outreach efforts and recommend improvements that increase student participation and engagement.Ensure communications align with university branding, accessibility standards, and program objectives.Program Operations & Administrative Coordination (10%)Coordinate day-to-day program logistics, scheduling, meetings, documentation, and administrative activities.Track project milestones, deliverables, and implementation timelines.Maintain accurate records and reports supporting grant administration, assessment, and institutional reporting.Prepare presentations, meeting materials, project updates, and other communications.Coordinate data requests and documentation from campus partners to support evaluation and continuous improvement.Identify opportunities to improve administrative processes and strengthen operational efficiency.The remaining 5% of the position includes other duties as assigned.Experience you will bring:Minimum QualificationsA bachelor's degree and/or equivalent training and administrative experience involving research, analysis, evaluation, or the development and improvement of administrative policies, procedures, practices, or programs.General knowledge of administrative or program operations, including foundational public administration principles and practices.Demonstrated ability to independently plan, organize, coordinate, and implement complex projects involving multiple priorities and stakeholders.Strong research, analytical, and problem-solving skills, including the ability to evaluate information and develop sound recommendations.Ability to understand complex organizational challenges and identify practical strategic and operational solutions.Sound judgment and discretion when interpreting policies, analyzing problems, and recommending appropriate actions.Demonstrated ability to establish collaborative working relationships with faculty, staff, administrators, students, and external partners.Strong written and verbal communication skills, including experience preparing reports, delivering presentations, and facilitating meetings.Ability to analyze data, evaluate program effectiveness, and recommend improvements that support informed decision-making.Excellent organizational skills, attention to detail, and the ability to coordinate complex projects while managing competing priorities.Preferred QualificationsA master's degree in higher education, student affairs, public administration, business administration, nonprofit management, communications, education, or a related field.Three or more years of progressively responsible professional experience in higher education, workforce development, career services, experiential learning, community engagement, project coordination, or a related field.Experience coordinating cross-functional projects involving multiple stakeholders, departments, or community partners.Experience collaborating with faculty, staff, students, employers, alumni, government agencies, and community organizations.Background supporting student success, career readiness, internships, experiential learning, community engagement, undergraduate research, or workforce development initiatives.Experience administering or supporting technology platforms such as GivePulse, Handshake, Salesforce, CRM systems, or similar engagement and project management tools.Experience developing operational workflows, training materials, documentation, standard operating procedures, or process improvements.Experience coordinating marketing, communications, websites, newsletters, social media, and outreach campaigns.Experience planning workshops, career fairs, conferences, community engagement