Job Description:
Position Summary:
Under the direction of a Program Supervisor, the Programs Coordinator
is responsible for coordination of services, intake, billing and
organizational metrics across all program offerings. This includes
processing client referrals and demographics compiling related
documentation including but not limited to service authorizations
(A&I’s), client timecards, and billing and data tracking
spreadsheets. The Programs Coordinator will also assist with improving
participant access to and use of community resources by individuals.
The Programs Coordinator must have excellent data management skills.
Essential Duties and Responsibilities:
1. Responsible for the client intake process ensuring that the
required documentation is accounted for and thorough, utilizing
Vertex, a cloud-based case management system.
2. Coordinates with clients and families to ensure all program
information and communications are provided in an accurate and timely manner.
3. Supports the school break and summer program through coordination
of scheduling orientations, outing locations, transportation, and food.
4. Supports program team meetings through the accurate documentation
of meeting minutes.
5. Compiles program data including demographic information and the
distribution of surveys and data information.
6. Coordinates with Programs Department and Accounting to ensure
proper and timely billing for all services delivered.
7. Works with other departments throughout the organization to
prepare and track departmental metrics and demographics on a monthly,
quarterly, and annual basis.
8. Stewards’ excellent customer service and positive, productive
relationships with community partners, i.e., GVRA, educational partners
9. Is a cultural ambassador for the organization fostering an
environment of trust, alignment, transparency, and accountability.
10. Provides informational tours and responds timely to public
inquiries and provides customer service assistance.
11. Communicates and interacts effectively and professionally with
co-workers, management, customers, etc.
Program Coordinator in atlanta at Unknown Company
This position is listed as full time and onsite.