Program Assistant (Part Time)

Program AssistantTo advance the college's mission, vision, principles, values and strategic initiatives through continuous improvement decisions.The Program Assistant will provide administrative support to the Learning Commons, as well as customer service to students and other guests in the Learning Commons. The Program Assistant will provide excellent customer service to anyone who walks into the Learning Commons. This role will be responsible for day-to-day functions of the Learning Commons including scheduling resources, answering the phone, circulating books and other resources among other tasks.We are hiring for one position at Main Campus and one at the Kirkwood Regional Center at the University of Iowa.

Availability to work between the hours of 9 AM and 4 PM Monday – Friday.Universal core competencies include: advocating for continual improvement, collaborating with mutual accountability, championing service, perseverance, and leading through positive influence.Duties/Responsibilities:Greet prospective and current SSS students and direct them to appropriate program personnel.Answer and/or re-direct basic inquiries from internal and external customers either via phone calls, email or in person.Coordinate materials for mailings, maintain program records, generate reports, schedule and coordinate meetings and events, and maintain computer databases.Prepare and maintain correspondence, lists, and other documents.Perform various office clerical duties including filing, typing, scanning, maintaining copiers and other equipment, ordering supplies, sorting/distributing mail, etc.Provide clerical support to program staff.Assist with program activities and events.Schedule room resources as needed.Perform other related work duties as assigned.Performance expectations include welcoming and valuing people of all backgrounds, perspectives, and experiences, representing the college positively, enjoying working with others and the public, remaining calm under competing demands, developing comprehensive knowledge of the college's organization and personnel, and handling confidential information professionally.Physical Activities With/Without Reasonable Accommodation:Position involves sitting most of the time in an office setting. Occasional (10-33%) stooping, kneeling, crouching, grasping and walking. Frequent (34-66%) viewing computer and other close visual work and repetitive motion in using the computer to perform job-related functions.

Constant (67-100%) communication: talking and listening, either face-to-face or via the telephone.Minimum Qualifications:High school diploma or equivalent.Combination of secretarial/clerical experience and/or post–secondary training equivalent to three years of full-time employment OR an Associate degree.One year experience using word processing and computer equipment.Preferred Qualifications, Licenses, Certifications, or Registrations:AA DegreeTwo years' experience with spreadsheets, databases, and presentation software or computerized record systemsOne year experience in a post-secondary educational settingOne year experience working with people with disabilitiesIndividuals who themselves were first generation students, have economic hardship or who have a disability may be given preferenceEEO/AA STATEMENT: It is the policy of Kirkwood Community College not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status.