Program & Licensing Coordinator

A little about this gig

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Are you the person everyone relies on to keep things organized, track the details, and make sure nothing falls through the cracks?

We're looking for a highly organized Program & Licensing Coordinator to support the day-to-day administration of software licenses and SaaS applications within a large organization. This is a great fit for someone with an Executive Assistant, Office Manager, Operations Coordinator, Program Coordinator, or administrative operations background who has also had hands-on exposure to software license administration or SaaS management .

You'll work within an established process, keeping licensing information accurate, tracking expirations, maintaining documentation, supporting employee requests, and escalating exceptions when appropriate.

What you'll be doing

• Track and maintain software licenses, assignments, renewals, and expiration dates
• Support the day-to-day administration of SaaS tools such as Smartsheet, Adobe, , DocuSign, Articulate, and Miro
• Maintain accurate records, reports, spreadsheets, and program documentation
• Assist employees and managers with individual software and licensing requests
• Support established approval workflows and ensure requests move through the appropriate process
• Coordinate with internal stakeholders and vendors to gather information and resolve routine questions
• Keep multiple requests, deadlines, and follow-ups organized at the same time
• Handle routine needs independently and escalate exceptions or unusual situations to the Program Specialist

What we're looking for

• Hands-on experience supporting software/SaaS license administration , including areas such as license assignments, renewals, expirations, subscriptions, or license tracking
• Strong administrative or operational experience with tracking, reporting, data management, and documentation
• Highly organized and detail-oriented with the ability to manage multiple requests and deadlines
• Strong written and verbal communication skills
• Comfortable working with employees, managers, vendors, and stakeholders across an organization
• Experience following established processes while independently handling routine requests
• Comfortable learning and supporting multiple technology platforms

Backgrounds that could translate well

We'd especially like to hear from candidates with experience as an:

• Executive Assistant
• Office Manager xhqgsiq
• Operations Coordinator
• Program Coordinator
• Administrative Coordinator
• Business Operations Specialist
• Application/SaaS Administrator
• Licensing Coordinator

particularly if you've been responsible for software licenses, SaaS subscriptions, user access, renewals, technology purchasing, or application tracking.

Why it's worth exploring

• Gain hands-on experience supporting a portfolio of widely used SaaS applications
• Build additional experience in software licensing, vendor operations, and program management
• Work within a clearly defined process and escalation structure
• Hybrid schedule with onsite collaboration Tuesday–Thursday and remote work Monday and Friday
• Opportunity to support a large organization while strengthening your technology operations experience