Job Posting
Adsync Technologies, Inc. is currently seeking an experienced Program Analyst. This position will support the Naval Sea Logistics Center located in Mechanicsburg, PA.
RESPONSIBILITIES & DUTIES
- Participation in program meetings, presentations, inquiries and action item resolution.
- Serves as the initial interface with external users capturing and resolving issues with the eForms suite of applications.
- Captures new requirements from the customer base.
- Works with the Government team to present and gain approval for new requirements, and interfaces with the development staff on the implementation of those requirements.
- Participates, leads or supports the testing of new requirements and fixes as they are created and approved for release to the production environment.
- Creates and modifies existing documentation that describes how the eForms modules work and/or are enhanced to meet end user requirements.
- Providing customer feedback internally on module operability.
- Provides user level training on the modules.
Skillset:
- Ability to facilitate meetings with multiple program stakeholders and gather and translate system requirements into functional requirements for development teams.
- Experience managing and tracking tasks and progress across multiple concurrent projects.
- Ability to identify project risks and implement mitigation strategies to keep the project on schedule.
- Basic understanding of software lifecycle.
- Proven ability to establish baseline metrics and monitor outcomes to drive continuous process improvement.
- Experience documenting software requirements, SOP's (Standard Operating Procedure) and User Guides.
- Ability to provide training/articulate functionality to customers of projects.
- Ability to collaborate with a team on projects.
- Customer Service Skills.
- Being proficient in Microsoft Office suite; Outlook, Teams, Word, Excel, Power Point, etc.