Program Administrator

Team Coordinator, Medispa and Acupuncture ProgramsHelp launch the careers that power wellness at sea.OneSpaWorld is a global leader in wellness, beauty, rejuvenation, and transformation, delivering world-class spa experiences on cruise ships and at premier resorts around the world. We hold ourselves to the highest standards of quality and service, and we are always evolving to bring the latest advances in health and beauty to our guests.About the RoleAs Team Coordinator, you are the engine behind the journey of our Medispa Doctors and Acupuncture Practitioners, from first conversation to first day on board. In this corporate-based role, you will support recruiting, onboarding, training, and technical administration for our specialized modalities, keeping everything running smoothly so our practitioners are ready to shine when they set sail.

If you bring a strong work ethic, a team-first attitude, and a self-starter mindset, this role is built for you.What You Will DoKeep recruits ready and engaged: Stay in regular contact with applicants and recruits to maintain readiness and preparedness, and partner with the London Wellness Academy team to track every new hire's progress.Run exceptional training programs: Lead the setup and organization of Physician Training, Management Training, and Reception Courses, including calendar invites, documentation, training folders, room setup, consultation paperwork, lunches, supplies, cleanliness, and sanitation. Work alongside colleagues to deliver a smooth, cohesive experience.Coordinate specialized vendor trainings: Organize trainings with outside vendors, including Thermage, CoolSculpting, and truSculpt.Own technical administration: Guide shipboard equipment troubleshooting from start to finish, including scheduling technician ship visitor passes, and monitor and action open equipment resolution cases.Pitch in where needed: Take on other job-related duties as assigned by management. This description is not an exhaustive list of responsibilities.Who You Will Work WithDirectors of OperationsMedispa DoctorsAcupuncture PractitionersLondon Wellness AcademyDepartment leadersExternal partnersInternal stakeholdersWhat You BringAt least 2 years of professional work experienceStrong written and verbal English communication skillsSpanish language skills are a plusSkills That Will Set You ApartStrong planning and organizational skillsExcellent attention to detailIndependent problem-solving under pressureA goal-oriented focus on driving resultsA passion for a fast-paced, high-caliber, and dynamic environmentThe ability to thrive both independently and as a team playerIntermediate to advanced proficiency in Microsoft Excel, Word, and PowerPointReady to be the behind-the-scenes force that sends world-class practitioners to the world's best ships and resorts?

Apply today and join the OneSpaWorld team.