Professional Liability Claims Manager

To provide technical leadership and manage complex professional liability claims, the full-time Professional Liability Claims Manager will oversee investigations, evaluations, negotiations, and resolutions of Errors & Omissions (E&O) claims while working remotely. Key responsibilities Direct the handling of high-exposure professional liability claims, ensuring timely resolution and compliance with policy terms Lead, mentor, and develop claims professionals, conducting file reviews and establishing performance expectations Manage claims inventory and financial forecasting, analyzing trends to recommend process improvements Required qualifications Bachelor's degree or equivalent combination of education and relevant experience Minimum 10 years of commercial insurance claims experience, with at least 5 years in Professional Liability and/or E&O claims Demonstrated experience managing complex, litigated, and high-severity claims Strong understanding of insurance coverage analysis and policy interpretation Proven leadership experience, including supervision and mentoring of claims personnel