Shippo, a remote-first SaaS shipping platform, is seeking a Product Support Specialist - L3 to own high-tier accounts and complex escalations end to end. You will collaborate across teams, apply AI insights, and maintain a proactive, calm approach to customer journeys.
You will mentor peers, contribute to product feedback, and help optimize support processes while delivering clear, professional communication at executive levels.
#J-18808-LjbffrProduct Support Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.