Illinois Legal Aid Online is seeking a Product Support Specialist to deliver exceptional customer service to end users and coordinate support across the organization. The role administers Zendesk, triages requests, and analyzes feedback to drive product and content improvements.
You will handle site content updates, knowledge base development, and collaborate with the User Research and Experience Manager. This remote position welcomes applicants from across Illinois and may include periodic
#J-18808-LjbffrProduct Support & Zendesk Specialist (Remote) in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.