Product Support Administrator

To support the daily operations of a dynamic Case Management team, the full-time Product Support Administrator will manage referral intake, file organization, and mail distribution while working remotely in a fast-paced environment. Key Responsibilities Manage referral intake and assignment, including referencing referral maps and handling declines Perform file setup, organization, and maintenance within internal systems Process incoming and outgoing mail, including report and invoice distribution, faxing, and document handling Required Qualifications High school diploma or equivalent (required) Experience in administrative, product support, customer service, or similar roles required Experience with billing, data entry, or healthcare-related workflows preferred Experience working in fast-paced, process-driven environments preferred Some college coursework or equivalent experience (preferred)