Product Owner

Technical Product Owner – CRM Integration & Enterprise Applications

Position Overview

We are seeking an experienced Technical Product Owner to lead a critical CRM integration initiative involving HubSpot and Salesforce. The immediate focus will be integrating an acquired organization’s HubSpot CRM environment into our client's Salesforce ecosystem.

This role requires someone who can operate at the intersection of business, product, architecture, and engineering. The ideal candidate has significant experience leading complex enterprise application integrations, particularly within M&A or large-scale transformation environments.

The Technical Product Owner will own initiatives throughout the full delivery lifecycle, from initial discovery and requirements gathering through implementation, testing, data migration, release, and operational handoff.

Key Responsibilities

• Lead the end-to-end integration of an acquisition’s HubSpot CRM environment into Salesforce.
• Drive discovery, requirements gathering, backlog development, implementation, testing, migration, release, and operational handoff.
• Partner with architecture and engineering teams to align technical solutions with business requirements.
• Define detailed BRDs, epics, user stories, functional specifications, data mappings, acceptance criteria, and test scenarios.
• Evaluate integration approaches, including direct API integrations versus middleware solutions.
• Coordinate CRM data migration, object mapping, security requirements, APIs, and integration patterns.
• Lead vendors and distributed engineering teams across a highly matrixed organization.
• Partner across CRM, quoting/CPQ, order-to-cash, ERP, revenue recognition, and enterprise data teams.
• Develop executive-level decision briefs and clearly communicate risks, dependencies, tradeoffs, and recommendations.
• Challenge unclear requirements and ownership while driving teams toward timely decisions and execution.

Required Qualifications

• 10+ years of experience in technical product ownership, enterprise applications, business systems, systems integration, or related technology leadership.
• Experience delivering M&A integrations and/or complex enterprise transformation initiatives.
• Demonstrated ownership of the complete technology delivery lifecycle, including discovery, requirements, architecture alignment, backlog management, implementation, testing, migration, release, and operational handoff.
• Deep Salesforce experience, particularly with Sales Cloud and Service Cloud and/or Experience Cloud.
• Strong understanding of Salesforce object models, security, APIs, data migration, and enterprise integration patterns.
• Hands-on knowledge of HubSpot integrations and data models.
• Experience working with enterprise middleware platforms such as Informatica/IICS or MuleSoft.
• Ability to assess direct API versus middleware integration approaches and communicate associated tradeoffs.
• Strong documentation skills across BRDs, epics, user stories, functional specifications, data mappings, acceptance criteria, test scenarios, and executive decision briefs.
• Working knowledge of quote-to-cash ecosystems, including CRM, CPQ, order-to-cash, D365/ERP, revenue recognition, and enterprise data platforms.
• Experience leading vendors and distributed engineering teams within matrixed organizations.
• Strong executive communication, structured problem-solving, urgency, and sound judgment.

Ideal Candidate Profile

The strongest candidate will combine technical product ownership with deep CRM and systems-integration experience. They should be comfortable speaking with Salesforce and integration engineers while also gathering business requirements and communicating decisions to executives.

Experience with HubSpot + Salesforce + APIs + middleware should be especially valuable given the immediate integration initiative.

Core Technology Environment

• Salesforce Sales Cloud
• Salesforce Service Cloud / Experience Cloud
• HubSpot
• REST/API integrations
• MuleSoft
• Informatica / IICS
• CRM data models and migrations
• CPQ / Quote-to-Cash platforms
• Microsoft Dynamics 365 / ERP
• Enterprise data platforms