Product Operations Support Specialist (Fully Remote)

• Provide second-level support for curriculum and education technology tools.
• Partner with the Product Operations team on process improvements.

Key Responsibilities:

• Resolve escalated tickets for Learning Management Systems, Clever, and SIS.
• Coordinate vendor communications and onboarding.

Qualifications:

• 1-3 years in support, operations, or coordination.
• Familiarity with Zendesk, Jira, or similar ticketing systems.
• Medical, dental, and vision insurance plus 401(k).
• Paid time off and 10 paid holidays annually.

Pansophic Learning

Pansophic Learning supports schools with technology tools and systems for teaching and learning. The company emphasizes a collaborative, remote-first culture and cross-functional teamwork.