Job TitleResponsible to technically support organization in the promotion of a product group. Works with staff and management on product training, technical support, new product review and recommendations on services.Product Strategy & PlanningPlans strategy for sales of, and provides technical knowledge/training for, assigned products and/or product groupsAssists management in development of long/short-term business plan and preparing sales forecasts and plansIntroduction of new technologiesIdentifies key competitors/competitive products and provides feedback to Account Managers and Sales ManagementTechnical Support & TrainingResponsible for providing product information support on assigned product groupsProvides training at all levels for product expertiseResponsible for field applications, system designs and customer product developments/enhancementsWorks with technical representatives, distributors, marketing and product teams adapting products to customer needsCustomer & Sales SupportDocuments and provides detailed customer proposalsSearches and develops new customer targets to achieve sales growth objectivesMakes joint sales calls with Account ManagersResponsible for customer concern and non-conforming material processesSupplier & Inventory ManagementPromotes positive Supplier relationshipsWorks with Supplier Management Team in development of supplier and distributor contractsResponsible for making inventory recommendationsManages special supplier programs and rebate selling levelsSales Promotion & MarketingCreates and drives sales promotionsAssists Retail Service group with strategies and programsReporting & Process ImprovementProvides timely reports summarizing findings on a given product or projectEnhances profit through continuous productivity, throughput, customer service, quality and cost reductionResponsible for process improvement recommendationsSupplemental Job FunctionsAssists with Marketing material creationParticipates in and coordinates product line specific trade shows and open house activitiesChampions and presents at Exotic University as assignedParticipates in corporate on-boarding and orientation programsPerforms other duties as assigned or requestedKnowledge, Skills and Abilities RequiredBachelor's degree in related area of responsibility (may substitute three (3) years of sales-related work experience)Three (3) years of experience in sales-related role– technical and industry specific preferredPrevious experience working on a computer--CRM experience preferredAbility to be available for 24-hour customer supportValid driver's licenseAbility to maintain a vehicle that seats four adults comfortably as well as meeting Exotic standards for cleanliness, safety and insurance complianceWorking ConditionsNormal business office and industrial environment with regular (up to 100% of work time) exposure to noise, dust, office equipment, machinery, equipment and suppliesExotic Automation & Supply maintains a drug-free workplace, including testing for marijuana.