Product ManagerAssistRx is a market-leading healthcare technology company focused on accelerating patient access to life-changing therapies. Through our advanced platform and patient support ecosystem, we partner with pharmaceutical manufacturers, specialty pharmacies, and providers to remove barriers to therapy initiation and adherence.Our solutions—including iAssist®, Hub Lite™, Prior Authorization, Benefits Verification, Copay, and Patient Assistance Programs (PAP) —power the end-to-end patient journey from prescription to therapy fulfillment.At AssistRx, we combine technology, domain expertise, and patient-centric design to deliver measurable outcomes for both patients and life sciences partners.We are seeking a Product Manager with deep life sciences and patient access expertise to lead the strategy and evolution of our Patient Assistance Program (PAP) and Free Goods dispensing capabilities.This is a high-impact, domain-driven role requiring strong experience in pharma hub services, PAP program design, and free drug fulfillment workflows. You will play a critical role in shaping how patients access therapies when affordability is a barrier—working closely with manufacturers, specialty pharmacies, and internal operations teams.You will own the end-to-end product strategy and execution for PAP and related patient support offerings—balancing compliance, operational complexity, and patient experience while delivering scalable, tech-enabled solutions.Product Strategy & Domain LeadershipDefine and execute the product vision and roadmap for PAP and Free Goods dispensing solutionsServe as a subject matter expert (SME) in patient access, with a focus on eligibility, enrollment, and fulfillment workflowsAlign product strategy with manufacturer brand goals, regulatory requirements, and patient affordability challengesPAP / Free Goods Program InnovationDesign and optimize workflows for:Patient eligibility & enrollmentIncome verification & documentation managementFree drug ordering, dispensing, and replenishmentCompliance tracking and audit readiness (GxP / GDP awareness)Partner with specialty pharmacies and distribution partners to improve fulfillment efficiency and patient time-to-therapyCustomer & Market InsightCollaborate with pharma clients, field teams, and operations to deeply understand PAP program structures, KPIs, and pain pointsTranslate complex program requirements into scalable, configurable product solutionsMonitor competitive landscape across hub providers, PAP vendors, and digital health platformsCross-Functional ExecutionPartner with Engineering, UX, Data, Clinical, Compliance, and Operations to deliver high-impact solutionsEnsure adherence to HIPAA, regulatory standards, and manufacturer-specific program requirementsDrive alignment across stakeholders in a highly matrixed environmentProduct Lifecycle OwnershipOwn full lifecycle: discovery ?
requirements ? build ? launch ?
optimizationDefine KPIs such as: Time to therapy, PAP approval rates, Patient adherence, and Program utilizationUse data to continuously improve product performance and patient outcomesClient Engagement & Thought LeadershipAct as a trusted advisor to pharmaceutical clientsSupport implementations, workshops, and QBRsTranslate product capabilities into clear business value and outcomesExecution ExcellenceLead Agile delivery: backlog prioritization, sprint planning, roadmap executionWrite high-quality user stories, acceptance criteria, and business requirementsLeverage tools such as Jira, Confluence, Aha!, Productboard