Product Manager - Digital OperationsLocation: Can be anywhere within the United StatesHybrid- Currently contractors are remote but whenever HR enforces they need to be prepared to come in two days a week.Must Have Skills (Most Important):Prior experience with digital operations, ecommerce, website design as a product owner/product managerExecutive grade presentation skills to tell an impactful storyExperience working with the field and operations to coordinate adoption of projectsExperience creating digital journeys for ecommerce transactions in agile environmentExperience with customer escalations, creating tickets based on voice of customer and working with IT teams to implementData driven with ability to analyze, understand and decipher insights from available analyticsUse tools like Adobe Insights and other reporting and analytics tools like GlassboxAbility to identify, troubleshoot, and resolve problems across the digital ecosystemExceptional communication skills; written, oral and presentationJob Duties:Manage active sales funnel and monitor performance and log any experience issues in Jira. Work with GTS to resolve and prioritize the issuesUnderstanding and balancing the needs of the business and the digital audience, you’ll create a highly engaging digital user experience to achieve our marketing goalsYou’ll craft the vision and lead the innovative User Experience (UX) design that will provide the best user experience across all our platforms. Because here, better mattersEducation/Certifications: 4 year College degreeLogistics: Shift: 9-5The position is open to Basking Ridge, Irving and Atlanta locations