Product Manager - CX & Subscription Lifecycle

Epson America, Inc. is seeking a Product Manager for CX & customer Lifecycle to drive the strategic direction and execution of Epson’s direct-to-consumer subscription program.

You will own onboarding, subscriber success, retention, lifecycle management, and BPO relationships, and collaborate across IT, Finance, Product, Analytics, and Operations. The role is based at Epson America's Los Alamitos, CA headquarters with a potential hybrid schedule, travel up to 50%, and a focus on improving