Product ManagerWe're a growing, operationally strong company looking to level up how we use our systems — and we need a Product Manager to lead that charge. Our platform is functional and active across the business; we're now at the stage where we want to go from good to great: cleaner data, more consistent workflows, and smarter use of the tools we have.This is a current-state product role as much as a forward-looking one. The biggest opportunities in front of us aren't about adding features — they're about sharpening how our teams use the systems we have, so information flows cleanly, decisions happen faster, and our guests and homeowners feel the difference.You'll own the full cycle: discovery ? spec ?
build ? QA ? rollout ? adoption ?
measured impact. All of it — including the follow-through.We want someone who leads with questions before jumping to solutions, who can sit with a team for a day and come back with a clear picture of what's broken and why, and who measures their own success by outcomes — not output. This role isn't measured in decks delivered or roadmaps built — it's measured in workflows that work better. If that's how you keep score too, keep reading.Core ResponsibilitiesThis role owns the end-to-end improvement of how Del Mar teams use our platform — ensuring workflows are reliable, data stays clean, and outcomes are measurable.Product Discovery & SpecsShadow teams across Ops, Marketing, Owner Revenue, Guest Revenue, and Guest Experience to understand how work actually happensTurn observations into requirements that engineers don't have to interpret, and user stories that reflect user realityDecompose work into well-sized, buildable tickets; own backlog grooming and refinementAsk "why" until you've hit the real problem — not the stated onePlatform Roadmap OwnershipConduct an ongoing audit of platform health: where the biggest opportunities are, what they're worth, and how to sequence themOwn the business systems roadmap and prioritize by business impact — knowing when to say no is just as important as knowing what to buildBalance platform hygiene with new capabilities without letting either slipMaintain a clear operating rhythm: weekly loop, monthly roadmap review, quarterly planning alignmentContinuously scan for AI opportunities across the platform — prompt/API-based workflows, intelligent routing, automated quality checks — and bring the best ones into the roadmapData Quality & System IntegrityOwn HubSpot data hygiene: properties, lifecycle stages, governance, and standardsDefine system rules that make accuracy the path of least resistance — validation, required fields, routing, defaultsCreate visibility into where things break and fix root causes, not just symptomsDelivery & Cross-Functional AccountabilityRally stakeholders around clear ownership, realistic timelines, and prioritized workCoordinate with engineering and vendors; drive delivery all the way to doneFollow up after launch — changes need to stick, not just shipIntegrations & OrchestrationDesign, document, and QA integrations and data flowsManage API/webhook-based connections and vendor roadmapsMonitor system changes proactively — preventing breakages, not just reacting to themQualifications3- 5 years in Product Management, Product Ops, or Business Systems PM ownershipA portfolio of real outcomes, not just completed projectsDeep, practical HubSpot experience — you've owned it, governed it, and cleaned it upHands-on integration experience: you've built and managed API/webhook-based workflowsStrong process analysis skills — you can walk a workflow and spot what's broken before anyone tells youProven ability to drive cross-functional teams to outcomes without formal authority — you lead through clarity and influenceExcellent written and verbal communicator — you can explain a complex system integration to a field ops manager and a technical spec to an engineer, and neither conversation feels offYou use data to make decisions and tell the truth about what's working, including when that truth is inconvenientDemonstrated remote work success — you have real habits: how you run standups, how you communicate async, how you make sure nothing falls through the cracksExperience in property management, hospitality, field service, or seasonal businesses is a plusWhy Join the Del Mar Vacations Team Del Mar Vacations is a Veteran-owned and operated, full-service vacation rental company on Cape Cod.
We specialize in providing 5-star experiences to our guests, homeowners and each other. As a hospitality and service first culture, our team and their talents are the key to our success.Working at Del Mar means you will be surrounded by passionate, smart, and engaged people who are focused on superior problem solving and outstanding customer service. Our ideal candidates enjoy working in a small, tight-knit, high energy and supportive team, are intellectually curious, comfortable with ambiguity, have a positive outlook, and are able to pivot quickly as things change.Benefits2 weeks of vacation time1 week of sick timePartially subsidized health insuranceHSA (health savings account)401k with up to 4% matchProfessional development opportunitiesYearly bonus program (and other rewards and recognition both big and small)Salary Range: $120,000–$150,000+ base (depending on experience) & generous performance bonus Schedule: Full-time | Onsite on Cape Cod