Product Manager - BankingNew York, NY, USA$ 135,000.00 - 145,000.00 (US Dollar)Or refer someoneAbout the Job Product Manager - BankingIn this role, you will be involved in end-to-end product management and seamless execution on client projects by collaborating with cross-functional teams. You will get an opportunity to derive insights from large complex datasets and impact business decisions through data-based findings and product implementations.ResponsibilitiesResponsible for leading efforts to manage portfolio of assigned US domiciled deposit or credit card products for a leading US Retail BankSME who will lead prioritization and execution of product roadmaps based on impact on fraud, scams, revenue, operational expenses, customer experience as well as regulatory requirements and determine where product gaps may exist with respect to customer needs, competitive offerings, and trendsEnsure products and assigned projects are performing as expected and resolving issues that arise in a timely manner with updates to partners and escalations to management as requiredPartner with Technology Team as well as other Lines of Business teams e.g. Payments, Risk, Compliance, Design, Operations etc.
on key inputs and drive resultsSupport the team in developing new product solutions, end-to-end processes, procedures, policies, system enhancements, etc.Independently address complex problems and suggest product process flows that will enhance customer experience on credit cardDevelop executive presentations and communicationsBasic QualificationsBachelor's or Masters degree in Mathematics, Statistics, Economics, Computer Engineering or Analytics related field4+ years of experience in banking operations and credit card, preferably in fraud, disputes, collections operations domain4+ years of product management experience in banking domain Technology initiativesKnowledge of common Banking application systems and their relationships within the Bank is an assetExperience working in an Agile environment is an assetExcellent communication, presentation and story building skillsStrong analytical skills with the demonstrated ability to research and make decisions based on the day-to-day complex customer problemsGood to have QualificationsJIRA, Confluence, product and process flow documentation knowledgeLed teams and driven product changes for banking mobile application, payment networksAbility to adapt to emerging analytic tools and solutions into standard operating proceduresOr refer someone