Product Launch Operations Lead

Plaid is seeking a Product Operations professional to own a suite of Plaid products end-to-end, acting as a trusted technical partner. You will identify operational gaps, streamline product readiness, and ensure that engineering teams hear and act on customer feedback.

You will build clear guides and training materials for internal teams, analyze frontline feedback with data, and shape the product roadmap while collaborating with Product, Engineering, and CES leadership.