Mercedes-Benz Product ConciergeMercedes-Benz of Myrtle Beach – Myrtle Beach, SCLaunch Your Automotive Career with One of the World's Most Prestigious BrandsMercedes-Benz of Myrtle Beach is seeking an energetic, tech-savvy, and customer-focused Product Concierge to join our growing team. This is an exciting opportunity for someone passionate about luxury vehicles, technology, and delivering an exceptional customer experience.As a Mercedes-Benz Product Concierge, you will play a key role in creating memorable delivery experiences, educating customers on vehicle technology, and helping clients fully enjoy everything their Mercedes-Benz has to offer.This is more than just a job—it's the beginning of a career path within the automotive industry. We are committed to investing in your professional development, ongoing education, and long-term growth within our organization.Why You'll Love It HereOpportunity to work with the prestigious Mercedes-Benz brandCareer growth opportunities—we promote from withinPaid training and ongoing Mercedes-Benz educationFast-paced, luxury retail environmentSupportive and team-oriented cultureOpportunity to build long-term relationships with customersFamily-owned and operated organizationLong-term career stability and advancement potentialBenefits We OfferFree health insurance option available401(k) with company matchHSA company contributionsDental & vision insurance availablePaid vacation, PTO, and holidaysEmployee discounts on vehicles, parts & serviceProfessional development and manufacturer training opportunitiesWhat You'll DoAs a Mercedes-Benz Product Concierge, you'll help create an elevated ownership experience while serving as a technology and product expert for our customers.Customer Experience & Vehicle DeliveryWelcome customers and create an exceptional first impressionConduct personalized vehicle delivery experiences for sold clientsSchedule and complete encore delivery appointments to reinforce vehicle features and technologyBuild strong customer relationships through professionalism, enthusiasm, and attention to detailProduct Knowledge & Technology SupportBecome an expert on Mercedes-Benz vehicle features, technology, safety systems, and infotainment platformsDemonstrate vehicle technology and advanced features in an easy-to-understand wayAssist customers with vehicle personalization, settings, and connectivity featuresSupport customers with Mercedes-Benz mobile apps, remote services, and digital platformsTechnical Support & Customer EducationHelp answer customer questions related to vehicle systems and technologyTroubleshoot basic connectivity and technology concernsCollaborate with sales and service teams to ensure customer satisfactionParticipate in ongoing Mercedes-Benz training, workshops, and education coursesCreate a positive and informative ownership experience for every customerInventory & Showroom SupportAssist with showroom presentation and vehicle merchandisingHelp maintain organized and presentation-ready inventorySupport dealership events and customer engagement initiativesWhat You BringPassion for luxury vehicles, technology, and customer experienceStrong communication and interpersonal skillsPositive, outgoing, and professional personalityAbility to explain technology in a simple and engaging wayStrong organizational and multitasking abilitiesTeam-oriented mindset with a willingness to learn and growProfessional appearance and customer-first attitude Requirements: Valid driver's license with a clean driving recordAbility to work flexible schedules, including some weekendsWhy Mercedes-Benz of Myrtle Beach?Opportunity to represent one of the world's most iconic luxury automotive brandsCareer path opportunities within sales, service, leadership, and customer experienceLeadership team committed to employee growth and developmentModern dealership environment focused on customer excellencePerfect For Candidates With Backgrounds In:HospitalityLuxury retailCustomer serviceTechnology supportBrand ambassador rolesAutomotive enthusiastsRecent graduates looking to begin a professional careerOur Commitment to YouMercedes-Benz of Myrtle Beach is proud to be an equal opportunity employer.
We are committed to creating a workplace where every employee feels respected, supported, and empowered to succeed