Product Analyst/Owner Cards and Payments

Product Analyst/Owner Cards and Payments

11/25/2025

Contract

Active

Job Description

Job Summary

We are seeking an experienced Product Analyst/Owner with deep expertise in the Credit Card and Payments domain.

The ideal candidate will have a strong background in end-to-end credit card issuer lifecycle, regulatory compliance, and functional implementation of card development projects.

This role involves collaborating with business stakeholders, defining requirements, and ensuring successful delivery of card-related solutions.

Key Responsibilities

• Collaborate with business stakeholders to understand and document current processes and automation requirements.
• Demonstrate and articulate functional implementation for card development projects.
• Define and document detailed business requirements, including process flows, use cases, and user stories.
• Facilitate workshops and meetings to gather input and feedback from business users and subject matter experts.
• Work with IT teams to translate business requirements into technical specifications.
• Create test plans, develop test cases, and conduct testing to ensure solutions meet business needs.
• Provide training and support to end-users for successful adoption of solutions.
• Stay updated on industry best practices and emerging trends in cards and payments.

Required Qualifications

• 12+ years of experience in Credit Card and Payments within the banking industry.
• 8+ years of experience in the end-to-end lifecycle of credit card issuer operations.
• Card application and account management
• Credit terms, rewards, and benefits
• Payment processing, billing, and collections
• Monetary and non-monetary processing
• Credit Bureau processing, reissue, and month-end processing
• Experience with payments, rewards, rules processing, configurations, and reporting.
• Knowledge of regulatory compliance related to interest rates and cardholder data.
• Working knowledge of credit card issuer lifecycle for businesses, merchants, and financial institutions.
• Good to have: familiarity with BIAN methodology and standards.

Preferred Qualifications

• Experience with automation tools and process improvement initiatives.
• Familiarity with Agile methodologies and user story documentation.

Behavioral Skills

• Strong communication and interpersonal skills.
• Ability to work in a dynamic environment and manage day-to-day challenges.
• Flexible to rotational shifts (5 days WFO).
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team.