The Senior Product Analyst will partner with Product Managers and cross-functional teams to define, implement, and optimize solutions. This team member will act as a liaison between business stakeholders and technical teams, ensuring that business requirements are translated into actionable build items and implemented efficiently. The ideal candidate thrives in a collaborative, fast-paced environment and can manage multiple deliverables with accuracy and independence.
Essential Functions
- Collaborate with Product Managers and stakeholders to translate business needs into technical specifications.
- Partner with development and product teams to prepare and groom features for upcoming sprints.
- Support configuration and testing of releases.
- Distinguish between defect, enhancement, and net-new build requests and advise on appropriate requirement execution approaches.
- Conduct post-release analysis and reporting to measure feature effectiveness.
- Manage stakeholder intake requests and prioritize defects and enhancements accordingly.
- Participate in workflow design and validate end-user impact prior to release.
- Maintain detailed knowledge of internal products (and understand how it integrates with other systems) and upcoming roadmap features.
- Communicate effectively with leadership, development, and stakeholders to report progress and risks.
- Drive coordination and accountability across the team to ensure project completion.
Competencies, Skills and Abilities
- Exceptional relationship-building, communication, and negotiation skills; experience working with all levels and skills of team members.
- Experience user story documentation.
- Excellent organizational and time management skills.
- Demonstrated strength in driving alignment, driving tough decisions, and overcoming resistance in complex, matrixed organizations.
- Experience as a bridge between product management and software development.
- Proficient with Office Suite software, JIRA, Confluence, Fresh Service and Lucid Chart.
- Technical documentation skills, including both data analysis and data visualization.
- Analytical and detail oriented, while managing the ability to elevate conversations to ensure overarching goals are met.
- Experience working with Fully Offshore India Development teams.
Education / Experience
- Bachelor’s Degree in management, engineering, or equivalent field and experience.
- 3–6 years of experience in software product Analyst (requirement writing), QA, Documentation, or Software Customer Support.
- Proven experience with software product lifecycle (SDLC) and SCRUM methodologies.
- Excellent communication, analytical thinking, and organizational skills.
Certificates, Licenses, Registrations
Agile SCRUM, Pragmatic Marketing, or equivalent certifications a plus.
Seniority Level
Mid-Senior level.
Employment Type
Contract.
Job Function
Information Technology.
Industries
IT Services and IT Consulting.
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